Front Office Manager – High-Volume Dubai Hotel

Landmark Group; United Arab Emirates; On-site; AED 260,000 - 360,000; Full time

Job summary

Citymax Hotels, part of Landmark Group's Hospitality Division, seeks a Front Office Manager to lead the front desk, concierge, and guest relations at Citymax Hotel Bur Dubai. The role focuses on seamless check-in/check-out, upselling, and delivering a welcoming guest experience while maintaining cost efficiencies and brand standards.

Responsibilities include daily leadership of front office teams, collaboration with housekeeping/engineering for room status, and ensuring compliance with UAE

Qualifications

• Education: Bachelor’s Degree in Hospitality Management, Hotel Administration, Business Administration, or equivalent.
• Experience: Minimum 5–7 years of progressive Front Office experience in midscale to upscale hotels.
• Minimum 2–3 years in a managerial role (Front Office Manager or Assistant Front Office Manager) within a high-inventory, fast-paced property (500+ rooms preferred).
• Direct working experience within the Dubai/UAE hospitality market is strongly preferred.

Responsibilities

• Lead and optimize the day-to-day Front Office operations at Citymax Hotel Bur Dubai.
• Ensure seamless, efficient guest check-in/check-out experiences and drive room upselling.
• Collaborate with Revenue, Sales, and other departments to meet ADR/RevPAR goals.
• Oversee compliance with UAE regulations and Landmark Group standards.

Education

Bachelor’s Degree in Hospitality Management / Hotel Administration / Business Administration or equivalent

Job description

Citymax Hotels, part of Landmark Group's Hospitality Division, seeks a Front Office Manager to lead the front desk, concierge, and guest relations at Citymax Hotel Bur Dubai. The role focuses on seamless check-in/check-out, upselling, and delivering a welcoming guest experience while maintaining cost efficiencies and brand standards.

Responsibilities include daily leadership of front office teams, collaboration with housekeeping/engineering for room status, and ensuring compliance with UAE