Front Office Guest Services Specialist

Hyatt Hotels Corporation; Dubai; On-site; AED 60,000 - 80,000; Full time

Job summary

A leading hotel chain in Dubai is seeking a Guest Services Officer for the Front Office. This role involves providing excellent service to customers and ensuring the smooth operation of the Reception in the Rooms Division. The ideal candidate should have a relevant degree or diploma in Hospitality or Tourism management, along with a minimum of 2 years experience in hotel operations. Strong customer service and interpersonal skills are essential.

Qualifications

• Ideally with a relevant degree or diploma in Hospitality or Tourism management.
• Minimum 2 years work experience in hotel operations.
• Good customer service, communications and interpersonal skills are a must.

Responsibilities

• Provide excellent and consistent service to customers.
• Contribute to the smooth and efficient running of the Reception within the Rooms Division.

Skills

Customer service

Communication skills

Interpersonal skills

Education

Relevant degree or diploma in Hospitality or Tourism management

Job description

A leading hotel chain in Dubai is seeking a Guest Services Officer for the Front Office. This role involves providing excellent service to customers and ensuring the smooth operation of the Reception in the Rooms Division. The ideal candidate should have a relevant degree or diploma in Hospitality or Tourism management, along with a minimum of 2 years experience in hotel operations. Strong customer service and interpersonal skills are essential.