Front Office Duty Manager — Luxury Hospitality Leader

Dubai Holding; Dubai; On-site; AED 196,000 - 305,000; Full time

Benefits offered by this job

Tax-free salary

Discounts on hotel rates

Health care package

Flights home

Accommodation allowance

Life insurance

Staff rates

Job summary

Jumeirah in Bahrain seeks a Duty Manager to ensure smooth and efficient operation at the front office, delivering exceptional guest service and maintaining high standards in a luxury hospitality environment.

Ideal candidates have 3–5 years in Guest Services/Public Relations/Front Office, a Bachelor’s Degree in Hospitality, and a passion for leadership, punctuality, and guest relations; the role offers a tax-free salary in Bahraini Dinar, with global staff benefits.

Qualifications

• 3–5 years of experience in Guest Services/Public Relations/Front Office within luxury hospitality.
• Bachelor’s Degree of Hospitality or relevant field from an accredited and renowned University.

Responsibilities

• To ensure smooth and efficient running of the hotel operation especially the front office department.
• To handle and resolve guest complaints.
• To assist the Assistant Front Office Manager in supervising the Front Office Departments operation and communication.
• To assist in maintaining and / or develop agreed standards consistently within the Front Office department.
• To assist in maintaining and / or develop agreed operating procedures involved in the Front Office and to ensure that front office colleagues adhere to the correct procedures as laid down in the operating manual.
• To set a high example in regard to punctuality, appearance, performance, attitude, leadership, guest relations, observance of the house rules, loyalty to the management and interdepartmental cooperation.
• The Manager on Duty keeps very close relations with all VIP guest in and out of the house and responds accordingly to all needs and demands.
• Covering as Night Manager for vacation and days off as and when required.

Skills

Guest services

Public relations

Front office

Leadership

Education

Bachelor’s Degree in Hospitality

Job description

Jumeirah in Bahrain seeks a Duty Manager to ensure smooth and efficient operation at the front office, delivering exceptional guest service and maintaining high standards in a luxury hospitality environment.

Ideal candidates have 3–5 years in Guest Services/Public Relations/Front Office, a Bachelor’s Degree in Hospitality, and a passion for leadership, punctuality, and guest relations; the role offers a tax-free salary in Bahraini Dinar, with global staff benefits.