Front Office Data Entry Specialist for Guest Services

Khalidiya Palace Rayhaan by Rotana; Abu Dhabi; On-site; AED 60,000 - 80,000; Full time

Job summary

Khalidiya Palace Rayhaan by Rotana in Abu Dhabi is seeking a Front Office Data Entry Clerk to forward passport information of hotel guests to the Police Department on arrival, via email. The role requires fluency in English and Arabic and strong computer skills, with responsibilities including file handling and data transmission.

Ideal candidates will have prior experience in a similar position, excellent communication abilities, and a focus on accuracy and speed.

Qualifications

• Previous experience in a similar position preferred.
• Fluency in both English and Arabic; strong computer skills.
• Knowledge of hotel services and guest handling is a plus.

Responsibilities

• Pick up passport copies at the designated area.
• File passport copies daily and hand to the concierge.
• Use computer and scanner to transmit information by email to the Police Department.
• Maintain up-to-date knowledge of the hotel and services.
• Handle data quickly and accurately with speed and efficiency.
• Maintain an organized filing system and regularly update cabinets.

Skills

Data entry

Bilingual English/Arabic

Computer skills

Customer service

Attention to detail

Tools

Scanner

MS Office

Job description

Khalidiya Palace Rayhaan by Rotana in Abu Dhabi is seeking a Front Office Data Entry Clerk to forward passport information of hotel guests to the Police Department on arrival, via email. The role requires fluency in English and Arabic and strong computer skills, with responsibilities including file handling and data transmission.

Ideal candidates will have prior experience in a similar position, excellent communication abilities, and a focus on accuracy and speed.