Front Office Data Entry Clerk - Emirati Talent

Khalidiya Palace Rayhaan by Rotana; Abu Dhabi; On-site; AED 60,000 - 80,000; Full time

Job summary

Khalidiya Palace Rayhaan by Rotana in Abu Dhabi is seeking a Front Office Data Entry Clerk to forward passport information of hotel guests to the Police Department on arrival, via email. The role requires fluency in English and Arabic and strong computer skills, with responsibilities including file handling and data transmission.

Ideal candidates will have prior experience in a similar position, excellent communication abilities, and a focus on accuracy and speed.

Qualifications

• Previous experience in a similar position preferred.
• Fluency in both English and Arabic; strong computer skills.
• Knowledge of hotel services and guest handling is a plus.

Responsibilities

• Pick up passport copies at the designated area.
• File passport copies daily and hand to the concierge.
• Use computer and scanner to transmit information by email to the Police Department.
• Maintain up-to-date knowledge of the hotel and services.
• Handle data quickly and accurately with speed and efficiency.
• Maintain an organized filing system and regularly update cabinets.

Skills

Data entry

Bilingual English/Arabic

Computer skills

Customer service

Attention to detail

Tools

Scanner

MS Office

Job description

Job Description:

Job Description

We are currently seeking for passionate and dynamic guest focused Front Office professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.

As a Front Office Data Entry Clerk you are responsible to forward passport information of hotel guests on the day of their arrival by email to the Police Department and your role will include key responsibilities such as-

• Pick up passport copies at the designated area
• File all passport copies per day and hand it over to the concierge
• Work with computer and scanner to send all the necessary information
• Maintain an up to date knowledge of the hotel and services
• Prioritize and perform accordingly to ensure that data’s are handled immediately with speed and efficiency
• Maintain a systematic and organized filing system and regularly check, update and reorganize cabinets when required

Skills

Education, Qualifications & Experiences

You should ideally have previous experiences in a similar position. You must also have fluency in both written and spoken English, as well as Arabic and well versed with Computer skills.

Knowledge & Competencies

The ideal candidate will be an enthusiastic and committed individual who has exceptional communication skills and strives to finish every task promptly and accurately with an eye for detail. You are vibrant and innovative, outgoing and with a high aptitude for customer care, while possessing following additional competencies-

• Understanding the Job
• Taking Responsibility
• Recognizing Differences
• Customer Focus
• Adaptability
• Teamwork

Requirements: