Bilingual Front Office Receptionist

Rixos Hotels Gulf; Abu Dhabi; On-site; AED 42,000 - 64,000; Full time

Job summary

Accor in Abu Dhabi is seeking a professional and organized Front Office Receptionist to join our team. You will be the first point of contact for visitors, clients, and employees, creating a welcoming environment.

Responsibilities include greeting visitors, managing calls and emails in Russian and English, scheduling, data entry, travel arrangements, mail handling, and collaborating with departments to ensure smooth operations; hospitality environment in a luxury property.

Qualifications

• Fluency in English and Russian (written and spoken).
• Excellent communication and interpersonal skills.
• Proficiency in Microsoft Office.
• Strong organizational and multitasking abilities.
• Customer service orientation with a professional demeanor.
• Previous receptionist or front office experience.
• Experience in multicultural environments.
• High school diploma or equivalent.
• Bachelor's degree in Hospitality, Business Administration, or related field (preferred).

Responsibilities

• Greet and direct visitors, ensuring a warm and professional welcome.
• Answer and manage calls, emails in Russian and English.
• Schedule appointments and manage calendars for executives and meeting rooms.
• Handle data entry, filing, and document preparation.
• Coordinate travel arrangements and process expense reports.
• Manage incoming and outgoing mail and packages.
• Maintain a clean and organized reception area.
• Assist with various office management tasks.
• Collaborate with other departments to support overall organizational efficiency.
• Adhere to security protocols and visitor logs.

Skills

English

Russian

Communication

Multitasking

Customer Service

Education

High School Diploma

Bachelor's in Hospitality

Tools

Microsoft Office

Job description

Accor in Abu Dhabi is seeking a professional and organized Front Office Receptionist to join our team. You will be the first point of contact for visitors, clients, and employees, creating a welcoming environment.

Responsibilities include greeting visitors, managing calls and emails in Russian and English, scheduling, data entry, travel arrangements, mail handling, and collaborating with departments to ensure smooth operations; hospitality environment in a luxury property.