Assistant Manager- Front Office (Night Manager)

Andaz; Dubai; On-site; AED 120,000 - 180,000; Full time

Job summary

Andaz Dubai The Palm is seeking an Assistant Manager – Front Office to support the team in leading daily Front Desk operations and ensuring seamless guest experiences while developing a high-performing team. You will assist the Director of Rooms in managing the day-to-day operation of the Front Desk, aligning with Hyatt standards and brand expectations to deliver personalised service.

Preferred language skills include Russian, Arabic and German, and a proven track record in hospitality with at

Qualifications

• Minimum 2 years as Assistant Manager or Team Leader - Front Office / Guest Relations in a hotel.
• Strong communication and customer relations skills.
• Preferred language skills in Russian, Arabic and German.

Responsibilities

• Lead daily Front Desk operations to ensure seamless guest experiences.
• Assist Director of Rooms with day-to-day Front Desk management.

Skills

Language skills

Front Office leadership

Customer relations

Job description

Summary

At Andaz by Hyatt, we create memorable experiences through authentic hospitality. As an Assistant Manager – Front Office, you will support the team in leading daily Front Desk operations, ensuring seamless guest experiences while inspiring and developing a high-performing team.

Organization – Andaz Dubai The Palm

You will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Assistant Manager - Front Office is responsible to assist the Director of Rooms in managing the day-to-day operation of the Front Desk at the hotel.

Qualifications

• Preferred Language skills- Russian, Arabic and German
• Minimum 2 years work experience as Assistant Manager or Team Leader - Front Office / Guest Relations in a hotel.
• Well developed communication and customer relations skills