Front of House Guest Experience Host

Rotana Hotels; Abu Dhabi; On-site; AED 33,000 - 50,000; Full time

Job summary

Rotana Hotels in Abu Dhabi is seeking a Host/Hostess to welcome guests with warmth and professionalism. You will guide guests to tables, take reservations, and be the first and last point of contact to ensure a memorable dining experience.

You will collaborate with the service team, maintain outlet standards, know menus and promotions by heart, and help set up the venue for service. A dynamic, guest-focused attitude is essential.

Qualifications

• Dynamic, self-motivated Food & Beverage professional.

Responsibilities

• Offer consistently professional, friendly, warm and engaging service
• Welcome guests to the assigned outlet, receive and conduct guests to tables, ensure they are attended to
• Take outlet reservations, handle the reservation book and answer the telephone
• Set up the outlet prior to business hours with the service team
• Coordinate with the service team for reservations or blocking off tables
• Observe the cleanliness and maintenance of the outlet and entrance area
• Assure the well-being of all guests with friendly, discrete contact
• Know menus and ongoing promotions to recommend to guests
• Contribute in setting up the outlets database
• Reassure guests' satisfaction upon their departure

Job description

Rotana Hotels in Abu Dhabi is seeking a Host/Hostess to welcome guests with warmth and professionalism. You will guide guests to tables, take reservations, and be the first and last point of contact to ensure a memorable dining experience.

You will collaborate with the service team, maintain outlet standards, know menus and promotions by heart, and help set up the venue for service. A dynamic, guest-focused attitude is essential.