Guest Experience Host – F&B & Reservations

Rotana Hotels; Abu Dhabi; Sur place; AED 50 000 - 84 000; Plein temps

Résumé du poste

Rotana Hotels in Abu Dhabi is seeking dynamic, self-motivated Food & Beverage professionals for Host/Hostess roles. You will welcome guests warmly, seat them promptly and serve as a reliable point of contact throughout their visit.

You will manage reservations, coordinate with service staff, ensure outlet cleanliness, stay informed on menus and promotions, and strive for guest satisfaction from arrival to departure. Join our team to contribute to a welcoming guest experience at Rotana Hotels.

Responsabilités

• Offer consistently professional, friendly, warm and engaging service
• Welcome guests to the assigned outlet, receive and conduct guests to tables, ensure that they are attended to and be available for them at all times as a point of contact
• Take outlet reservations, handle the reservation book and answer the telephone in an impeccable manner
• Set up the outlet prior to the business hours along with the service team
• Coordinate with the service team in making necessary arrangements according to floor plan for reservations or blocking off reserved tables
• Observe the cleanliness and maintenance of the outlet and the entrance area
• Assure the well-being of all guests by maintaining a close, friendly, yet discrete contact
• Be aware of all menus and ongoing promotions in the outlet by heart in order to recommend if a guest requests
• Contribute in setting up the outlets database
• Reassure the guests' satisfaction upon their departure

Description du poste

Rotana Hotels in Abu Dhabi is seeking dynamic, self-motivated Food & Beverage professionals for Host/Hostess roles. You will welcome guests warmly, seat them promptly and serve as a reliable point of contact throughout their visit.

You will manage reservations, coordinate with service staff, ensure outlet cleanliness, stay informed on menus and promotions, and strive for guest satisfaction from arrival to departure. Join our team to contribute to a welcoming guest experience at Rotana Hotels.