Front Desk Team Leader – Guest Experience

Khalidiya Palace Rayhaan; Emirati Arabi Uniti; In loco; AED 70.000 - 110.000; Tempo pieno

Descrizione del lavoro

Khalidiya Palace Rayhaan in Abu Dhabi seeks a passionate Front Office Team Leader dedicated to delivering exceptional guest experiences. You will lead the Front Desk team, ensure smooth check-in/check-out, and maintain high service standards while coordinating with other departments.

The ideal candidate has hospitality education, strong English communication, and experience with Opera PMS. You will thrive in a dynamic, multicultural environment and contribute to memorable stays.

Competenze

• Bachelor's degree in hospitality or equivalent.
• Strong English communication skills (written & spoken).
• Experience in Front Office within a hotel is preferred.

Mansioni

• Greet and assist guests professionally from arrival to departure.
• Coordinate with related departments to ensure smooth service delivery.
• Supervise Front Desk staff to maintain high standards of guest care.
• Maintain up-to-date knowledge of hotel and local services and assist guests.

Conoscenze

Front Office Operations

Customer Service

Team Leadership

English Communication

Formazione

Hospitality degree

Strumenti

Opera PMS

Descrizione del lavoro

Khalidiya Palace Rayhaan in Abu Dhabi seeks a passionate Front Office Team Leader dedicated to delivering exceptional guest experiences. You will lead the Front Desk team, ensure smooth check-in/check-out, and maintain high service standards while coordinating with other departments.

The ideal candidate has hospitality education, strong English communication, and experience with Opera PMS. You will thrive in a dynamic, multicultural environment and contribute to memorable stays.