Front Desk Team Leader: Guest Experience

Rotana Hotels; Abu Dhabi; On-site; AED 60,000 - 85,000; Full time

Job summary

Park Rotana & Park Arjaan Abu Dhabi is seeking a guest-focused Front Desk Team Leader to deliver exceptional service and creative solutions that make each guest stay memorable.

As a Front Desk Team Leader you will supervise Front Desk staff, assist guests with check-in/out, stay aware of rate levels and occupancy, maintain cooperation with related departments, and ensure accurate cashier closures and Opera PMS registrations.

Responsibilities

• Greet and assist guests from arrival to departure in a professional, friendly manner.
• Coordinate with all departments to ensure smooth service delivery for guests.

Job description

Park Rotana & Park Arjaan Abu Dhabi is seeking a guest-focused Front Desk Team Leader to deliver exceptional service and creative solutions that make each guest stay memorable.

As a Front Desk Team Leader you will supervise Front Desk staff, assist guests with check-in/out, stay aware of rate levels and occupancy, maintain cooperation with related departments, and ensure accurate cashier closures and Opera PMS registrations.