Front Desk & Guest Services Lead

Autograph Collection; Dubai; On-site; AED 60,000 - 90,000; Full time

Job summary

Autograph Collection in Dubai is seeking a non-management, full-time Front Desk/Guest Services Associate to process guest check-ins, verify identity and payment methods, assign rooms, and issue keys. You will balance daily cash, prepare reports, and provide property information to guests.

The ideal candidate has at least 1 year of related experience, a high school diploma or GED, supervisory exposure, and a commitment to professional, courteous service.

Qualifications

• Education: High school diploma or GED equivalent.
• Related Work Experience: At least 1 year of related work experience.
• Supervisory Experience: At least 1 year of supervisory experience.
• License or Certification: None

Responsibilities

• Process guest check-ins, verify guest identity, form of payment, assign room, and issue room keys.
• Balance and prepare daily cashier and closing reports; secure payments and bank at shift start/end.
• Supply guests with directions and property information; respond to requests and coordinate with staff.

Education

High school diploma or GED

Job description

Autograph Collection in Dubai is seeking a non-management, full-time Front Desk/Guest Services Associate to process guest check-ins, verify identity and payment methods, assign rooms, and issue keys. You will balance daily cash, prepare reports, and provide property information to guests.

The ideal candidate has at least 1 year of related experience, a high school diploma or GED, supervisory exposure, and a commitment to professional, courteous service.