Front Desk Guest Services Associate

Gulf Workforce; Dubai; On-site; AED 39,000 - 67,000; Full time

Job summary

Gulf Workforce in Dubai is seeking a Front Desk Agent to warmly welcome guests and manage check-in and check-out processes. You will handle reservations, respond to inquiries, and coordinate with hotel departments to ensure a seamless guest experience.

The role requires strong communication, excellent customer service, and the ability to maintain accurate guest records. A professional appearance and 1-2 years in hotel reception are preferred.

Qualifications

• 1-2 years of hotel reception/front-desk experience.
• Excellent communication and interpersonal skills.
• Strong customer service and guest handling abilities.
• Good organizational and multitasking abilities.
• Professional attitude and appearance.

Responsibilities

• Welcome guests and manage check-in and check-out procedures.
• Handle reservations and guest enquiries.
• Respond to guest requests and coordinate with hotel departments.
• Maintain accurate guest records and front-desk documentation.

Skills

Communication

Interpersonal skills

Customer service

Organizational skills

Multitasking

Professional appearance

Job description

Gulf Workforce in Dubai is seeking a Front Desk Agent to warmly welcome guests and manage check-in and check-out processes. You will handle reservations, respond to inquiries, and coordinate with hotel departments to ensure a seamless guest experience.

The role requires strong communication, excellent customer service, and the ability to maintain accurate guest records. A professional appearance and 1-2 years in hotel reception are preferred.