Front Desk Experience Specialist

The First Group Hospitality; Dubai; On-site; AED 39,000 - 61,000; Full time

Job summary

The First Group Hospitality in Dubai is seeking a Front Office Associate to welcome guests, check them in and out, and deliver exceptional service.

You should have 1+ year experience in a 4/5-star property with 250+ inventory, strong English communication, and ability to work rotating shifts.

Join a dynamic team and contribute to guest satisfaction while maintaining brand standards.

Qualifications

• At least 1+ years experience at reception in a 4/5* property with 250+ inventory.
• 1 year experience Front Office computer literacy.
• Excellent communications skills in English (written and spoken).

Responsibilities

• Greet and welcome guests at the front desk.
• Check-in and check-out guests efficiently.
• Answer phones according to hotel etiquette and assist inquiries.

Skills

English communication

Customer service

Team player

Flexible shifts

Tools

Front office software

Job description

The First Group Hospitality in Dubai is seeking a Front Office Associate to welcome guests, check them in and out, and deliver exceptional service.

You should have 1+ year experience in a 4/5-star property with 250+ inventory, strong English communication, and ability to work rotating shifts.

Join a dynamic team and contribute to guest satisfaction while maintaining brand standards.