front desk Aesthetic clinic

Confidentiel; Dubai; On-site; AED 54,000 - 72,000; Full time

Job summary

Confidentiel is seeking a full-time, on-site Front Desk team member for its aesthetic clinic in Dubai. The role involves greeting clients, managing check-in/out, scheduling appointments, and handling inquiries face-to-face, by phone, and via email.

You will maintain a professional reception area, update client records, process payments, and coordinate with clinical staff, while upholding confidentiality and clinic policies in a fast-paced environment.

Qualifications

• Experience in receptionist duties and customer service.
• Professional phone etiquette and clear communication skills.
• Solid computer literacy and ability to work with scheduling and record-keeping systems.
• Attention to detail, reliability, and ability to multitask in a fast-paced environment.
• Previous clinic, spa, hotel, or front desk experience is highly beneficial.
• English proficiency required; Arabic is a plus.

Responsibilities

• Greet clients and manage check-in/check-out processes.
• Schedule and confirm appointments; handle inquiries in person, by phone, and via email.
• Maintain an organized reception area and update client records.
• Process payments and coordinate with clinical staff while upholding confidentiality.
• Perform filing, data entry and basic reporting; ensure adherence to clinic policies.

Skills

Reception duties

Customer service

Phone etiquette

Communication

Computer literacy

Scheduling systems

Record keeping

Attention to detail

Job description

Role Description

This is a full-time, on-site Front Desk role based at Confidentiel’s aesthetic clinic in Dubai, United Arab Emirates. The front desk team member will greet clients, manage check-in and check-out processes, schedule and confirm appointments, and handle inquiries in person, by phone, and via email. Daily responsibilities include maintaining an organized reception area, updating client records, processing payments, coordinating with clinical staff, and ensuring that all visitors receive courteous, timely assistance. The role also involves managing administrative tasks such as filing, data entry, and basic reporting, while upholding confidentiality and clinic policies.

Qualifications

• Candidates should possess strong Receptionist Duties and Customer Service skills.
• Candidates should possess professional Phone Etiquette and clear Communication skills.
• Candidates should possess solid Computer Literacy and the ability to work with scheduling and record-keeping systems.
• Candidates should demonstrate attention to detail, reliability, and the ability to manage multiple tasks in a fast-paced environment.
• Previous experience in a clinic, spa, hotel, or customer-facing front desk role is highly beneficial.
• Proficiency in English is required; additional languages such as Arabic are an advantage.
• Ability to maintain confidentiality and a professional appearance at all times is expected.