Front Desk Specialist — Dubai Aesthetic Clinic

Confidentiel; Dubai; On-site; AED 54,000 - 72,000; Full time

Job summary

Confidentiel is seeking a full-time, on-site Front Desk team member for its aesthetic clinic in Dubai. The role involves greeting clients, managing check-in/out, scheduling appointments, and handling inquiries face-to-face, by phone, and via email.

You will maintain a professional reception area, update client records, process payments, and coordinate with clinical staff, while upholding confidentiality and clinic policies in a fast-paced environment.

Qualifications

• Experience in receptionist duties and customer service.
• Professional phone etiquette and clear communication skills.
• Solid computer literacy and ability to work with scheduling and record-keeping systems.
• Attention to detail, reliability, and ability to multitask in a fast-paced environment.
• Previous clinic, spa, hotel, or front desk experience is highly beneficial.
• English proficiency required; Arabic is a plus.

Responsibilities

• Greet clients and manage check-in/check-out processes.
• Schedule and confirm appointments; handle inquiries in person, by phone, and via email.
• Maintain an organized reception area and update client records.
• Process payments and coordinate with clinical staff while upholding confidentiality.
• Perform filing, data entry and basic reporting; ensure adherence to clinic policies.

Skills

Reception duties

Customer service

Phone etiquette

Communication

Computer literacy

Scheduling systems

Record keeping

Attention to detail

Job description

Confidentiel is seeking a full-time, on-site Front Desk team member for its aesthetic clinic in Dubai. The role involves greeting clients, managing check-in/out, scheduling appointments, and handling inquiries face-to-face, by phone, and via email.

You will maintain a professional reception area, update client records, process payments, and coordinate with clinical staff, while upholding confidentiality and clinic policies in a fast-paced environment.