Front Desk & Administrative Support Pro

Cigna Healthcare; Dubai; On-site; AED 39,000 - 61,000; Full time

Job summary

Cigna Healthcare in Dubai is seeking a Receptionist/Administrative assistant who will be the first point of contact and provide support across the organization. You will greet visitors, answer calls, manage mail, and ensure front-desk operations run smoothly and securely.

You will schedule appointments, coordinate with drivers, and perform general clerical duties. The role requires a bachelor’s degree, 1–2 years’ experience in admin, basic healthcare/insurance knowledge, excellent English

Qualifications

• Bachelor’s Degree from a reputable university.
• 1-2 years’ experience in administration and receptionist field.
• Basic healthcare/insurance industry knowledge.
• Excellent command of the English language; Arabic is a plus.
• Excellent oral and written communication skills.
• Must be computer literate.
• Must be service oriented with a customer-service mindset.
• Should be a team player with an aptitude for customer service.
• Ability to work under pressure.

Responsibilities

• Assist visitors by greeting, welcoming, directing and announcing them appropriately.
• Answer, screen and forward any incoming telephone calls while providing basic information when needed.
• Maintain register of distribution of all external and internal mail/deliveries/couriers.
• Coordinates with the drivers/office boy in the collection of letters from post office and documents to the insurance companies.
• Receiving letters, documents, faxes and arrange the same for distribution or handed over to the respective department/person.
• Maintain security by following procedures and controlling access (monitor visitors’ logbook, act as a gate-keeper whilst ensuring only designated visitors are allowed to the premises).
• Update appointment calendars and schedule meetings/appointments.
• Source suppliers when needed.
• Perform other clerical receptionist duties such as filing, photocopying, collating, faxing etc.
• Direct office helpers to ensure the health and safety of the employees under the same floor.
• Replacing administration staff during their vacations; Job rotation
• Other duties and cross-functional projects as may be assigned

Skills

English proficiency

Communication skills

Customer service

Team player

Ability to work under pressure

Education

Bachelor’s Degree

Tools

Computer literacy

Job description

Cigna Healthcare in Dubai is seeking a Receptionist/Administrative assistant who will be the first point of contact and provide support across the organization. You will greet visitors, answer calls, manage mail, and ensure front-desk operations run smoothly and securely.

You will schedule appointments, coordinate with drivers, and perform general clerical duties. The role requires a bachelor’s degree, 1–2 years’ experience in admin, basic healthcare/insurance knowledge, excellent English