Client Success & Sales Operations Coordinator

AL RESALAH DESIGN L.L.C; Sharjah; Hybrid; AED 89,000 - 134,000; Full time

Job summary

AL RESALAH DESIGN L.L.C in Sharjah is seeking a Front Desk, Admin & Sales Coordinator to manage reception, admin tasks, and assist sales and client communications.

You will prepare quotations, invoices, follow up on payments, and support lead management while coordinating with marketing and design teams.

This role offers a hybrid work model with 4 days in the office and 1 day remote.

Qualifications

• 1–3 years of experience in administration, reception, customer service, sales coordination, or a similar role.
• Currently living in Sharjah is preferred.
• Arabic speaker is preferred, with good spoken and written English.
• Strong communication and interpersonal skills.
• Good knowledge of billing, invoicing, quotations, and payment follow-ups.
• Experience with WhatsApp Business and CRM/customer databases is an advantage.

Responsibilities

• Welcome and assist clients and visitors in a professional manner.
• Manage reception and handle incoming calls, WhatsApp messages, emails, and client inquiries.
• Schedule meetings, appointments, and client follow-ups. Prepare quotations, invoices, receipts, and payment records.
• Follow up with clients regarding pending payments and outstanding invoices.
• Maintain organized client records, documents, quotations, and payment information.
• Receive and qualify new client inquiries and direct to the appropriate team member.
• Follow up with potential clients through WhatsApp, phone calls, and email.
• Support the sales process and help convert qualified leads into clients.
• Coordinate between clients and marketing, social media, and design teams.
• Prepare basic daily and weekly sales and administrative reports.
• Assist with basic marketing and social media administrative tasks when required.
• Support management with general administrative and operational tasks.

Skills

Client communication

Sales coordination

Organization

Time management

Attention to detail

Arabic language

English language

Education

High school diploma

Business administration or marketing degree (preferred)

Tools

Microsoft Office

Google Workspace

CRM software

WhatsApp Business

Job description

AL RESALAH DESIGN L.L.C in Sharjah is seeking a Front Desk, Admin & Sales Coordinator to manage reception, admin tasks, and assist sales and client communications.

You will prepare quotations, invoices, follow up on payments, and support lead management while coordinating with marketing and design teams.

This role offers a hybrid work model with 4 days in the office and 1 day remote.