Freight Business Development Manager Job Opening in Dubai, United Arab Emirates

Uae Job Alert; Dubai; On-site; AED 120,000 - 240,000; Full time

Job summary

AFL in Abu Dhabi, UAE seeks a dynamic Freight Forwarding Sales professional to drive new business and grow existing accounts. You will manage key stakeholder relationships and collaborate with global partners to unlock international opportunities.

You will employ consultative selling, analyze market trends, and report on performance to support strategic expansion in the MENA region.

Qualifications

• Bachelor's degree in Business, Logistics, Supply Chain, or a related field.
• 3-5 years of sales experience in the freight forwarding industry, specifically within Abu Dhabi market.

Responsibilities

• New Business Development: identify and secure new clients, establishing a strong market presence for AFL in Abu Dhabi, UAE.
• Sales Performance: achieve the annual sales targets as per the set budget.
• Client Retention: ensure high customer retention through service excellence and relationship management.
• Collaboration & Coordination: work with other sales teams and global network partners to pursue opportunities with international potential.
• Value-Added Selling: drive growth through consultative and solution-oriented sales strategies.
• Market Insights: continuously evaluate market trends and feedback to refine strategies.
• Reporting: provide accurate and timely sales and performance reports.
• System Processes: support EDI process updates as required.

Skills

Freight forwarding

Negotiation

Communication

Sales

Stakeholder management

Education

Bachelors in Business

Tools

MS Office

CRM software

Job description

Position Overview
We are looking for a dynamic and results-driven professional to support the commercial expansion of our Freight Forwarding operations. This role focuses on acquiring new customers, growing existing accounts, and effectively managing a wide range of internal and external stakeholder relationships.

Key Responsibilities

• New Business Development: Identify and secure new clients, establishing a strong market presence for AFL in Abu Dhabi, UAE.
• Sales Performance: Achieve the annual sales targets as per the set budget.
• Client Retention: Ensure 100% customer retention by maintaining high levels of service and relationship management.
• Collaboration & Coordination: Work closely with other sales teams and global network partners to identify and pursue opportunities with international potential.
• Value-Added Selling: Drive business growth through consultative and solution-oriented sales strategies.
• Market Insights: Continuously evaluate market trends, customer feedback, and sales performance to refine strategies and identify opportunities or areas for improvement.
• Reporting: Provide accurate and timely sales and performance reports.
• System Processes: Support EDI process updates as required.

Required Skills & Expertise

• Strong background in international freight forwarding and an in-depth understanding of global trade and market dynamics.
• Expertise in the Abu Dhabi logistics and supply chain landscape, with knowledge of broader GCC/Middle East trade activities.
• Exceptional negotiation and communication skills with a proven ability to influence key stakeholders and drive customer decisions.
• A strategic mindset combined with hands-on sales execution capabilities.

Qualifications & Experience

• Bachelor's degree in Business, Logistics, Supply Chain, or a related field.
• 3-5 years of sales experience in the freight forwarding industry, specifically within the Abu Dhabi market.
• Proficient in Microsoft Office and sales reporting tools.

Team Structure
Reporting directly to the Commercial Head of MENA, you will collaborate closely with internal departments and external partners to drive the region’s success.