Fleet Operator M/F

Petit Forestier Group; United Arab Emirates; On-site; AED 536,000 - 937,000; Full time

Job summary

Petit Forestier Group in United Arab Emirates is seeking a proactive Fleet Operator to manage daily fleet operations, coordinate maintenance, and support clients across the cold chain logistics. The role requires strong organization, customer focus, and the ability to respond quickly to breakdowns and urgent needs.

You will maintain records, plan vehicle movements for inspections and permits, and communicate effectively with drivers, workshops, and clients.

Qualifications

• Experience in fleet operations or fleet management.
• Strong written and spoken English; Hindi is a plus.
• Good understanding of vehicle maintenance and preventive maintenance planning.

Responsibilities

• Manage daily fleet operations and vehicle movements.
• Coordinate maintenance, inspections, registrations, and permits.
• Attend breakdown calls and support clients with timely updates.
• Prepare fleet reports and maintain accurate records of vehicles and activities.
• Ensure compliance with UAE traffic regulations and fleet documentation.

Skills

Fleet operations

Customer service

English communication

Hindi language

Record keeping

MS Excel

Time management

Tools

MS Office / Reporting

Job description

At the heart of a Group where every job has a meaning, we're looking for a Fleet Operator (M/F) to join our team in the United Arab Emirates. At Petit Forestier Group, every employee is a talent. Through your expertise and skills, you'll help us improve quality of life by mastering the cold chain. Why join us? A dynamic and stimulating environment within the Group, with the ambition of becoming the world leader in sustainable refrigerated rental. A dynamic team ready to take on new challenges every day. Opportunities for development and continuous training through an integrated E-Learning tool.

What will the role be about?

We are looking for a responsible, organized, and customer-focused Fleet Operator to join our team. The ideal candidate will be responsible for managing daily fleet operations, coordinating vehicle maintenance, supporting clients, attending breakdown calls, and ensuring that all vehicles are properly maintained and operational.

Key Responsibilities

• Manage and monitor the daily operations of the company fleet.
• Attend and respond to client calls, inquiries, and service requests in a professional and timely manner.
• Coordinate and follow up on vehicle breakdowns and provide immediate support to clients.
• Plan and manage vehicle movements for RTA passing, inspections, registrations, permits, and other administrative requirements.
• Drive and move company fleet vehicles, including manual transmission vehicles, whenever required for operational purposes.
• Prepare accurate vehicle departure, return, handover, and condition reports.
• Maintain complete and up-to-date records of all vehicles, maintenance, repairs, inspections, and operational activities.
• Plan and schedule periodic and preventive maintenance to minimize vehicle downtime.
• Coordinate with the workshop and maintenance team regarding repairs, servicing, and vehicle availability.
• Monitor vehicle status and ensure timely follow-up on pending repairs and maintenance.
• Ensure all fleet documents, registrations, insurance, permits, and related records are properly maintained and monitored.
• Coordinate with clients, drivers, workshop staff, suppliers, and internal departments.
• Prepare daily, weekly, and monthly fleet reports when required.
• Identify operational issues and provide practical solutions to improve fleet efficiency and reduce downtime.
• Ensure vehicles are maintained in good operating condition and meet company safety standards.
• Conduct regular fleet inspections and report any vehicle damage, defects, or maintenance requirements.
• Follow up on accident repairs, vehicle recovery, replacement vehicles, and insurance-related requirements when necessary.
• Ensure timely communication and updates to clients regarding vehicle availability, repairs, and breakdown status.

Required Skills & Qualifications

• Previous experience in fleet operations, fleet management, transportation, vehicle rental, or automotive operations is preferred.
• Good understanding of vehicle maintenance, repairs, and preventive maintenance planning.
• Strong English communication skills – speaking and writing are mandatory.
• Ability to speak Hindi as well.
• Excellent customer service and client-handling skills.
• Ability to handle emergency breakdown situations calmly and efficiently.
• Strong coordination and follow-up skills.
• Good knowledge of Microsoft Office, especially Excel and reporting.
• Ability to maintain accurate records and prepare professional reports.
• Strong organizational, time-management, and multitasking skills.
• Good problem-solving and decision-making ability.
• Ability to work independently and as part of a team.
• Experience in dealing with drivers, workshops, garages, and suppliers is an advantage.
• Knowledge of UAE traffic regulations, vehicle registration, RTA processes, and fleet documentation will be an added advantage.
• Valid UAE Manual Driving License – Mandatory. Candidates must be confident and experienced in driving manual transmission vehicles.
• Good knowledge of Dubai roads and locations is preferred.
• Ability to work under pressure and respond to urgent operational and client requirements.

What We Are Looking For

The successful candidate should be proactive, reliable, well-organized, customer-focused, and able to take ownership of daily fleet operations. The ability to communicate effectively, prioritize urgent situations, and ensure smooth coordination between clients and internal teams is essential. If you have experience in fleet operations, hold a valid UAE manual driving license, and can communicate confidently in English and Hindi, we would like to hear from you.

Company Culture

You'll be part of a team that embodies the Group's values: passion, service, commitment and agility. Petit Forestier Group is committed to diversity, equality and inclusion for all its employees.

Petit Forestier Group, a job that makes sense. The Petit Forestier Group, a family-run business for nearly 120 years, brings together 5,900 talented employees across more than 22 countries, united by a shared mission: ‘Improving life through cold chain expertise’. By preserving food, medical products and other sensitive goods that are essential to our lives, we offer everyone a meaningful career.