Fleet Operator M/F

PETIT FORESTIER TRANSPORTATION VEHICLES RENTAL L.L.C; Dubai; On-site; AED 100,000 - 167,000; Full time

Job summary

PETIT FORESTIER TRANSPORTATION VEHICLES RENTAL L.L.C in Dubai is seeking a Fleet Operator (M/F) to manage daily fleet operations, coordinate maintenance, and support clients in a fast-paced environment.

The ideal candidate will hold a valid UAE manual driving license, be fluent in English with Hindi as well, and demonstrate strong organizational and reporting skills to ensure optimal fleet performance and compliance with RTA requirements.

Qualifications

• Experience in fleet operations or vehicle rental preferred.
• Understanding of vehicle maintenance and preventive maintenance planning.
• Strong English communication (speaking and writing) mandatory.
• Ability to speak Hindi.
• Excellent customer service and client handling.
• Ability to handle emergency breakdowns calmly.
• Strong coordination and follow-up skills.
• Knowledge of UAE traffic regulations, RTA processes, and fleet documentation is an advantage.
• Valid UAE Manual Driving License – Mandatory.

Responsibilities

• Manage daily fleet operations and monitor performance.
• Attend client calls and service requests professionally.
• Coordinate and follow up on vehicle breakdowns.
• Plan vehicle movements for RTA passing, inspections, registrations and permits.
• Drive and move company fleet vehicles when required.
• Prepare departure, return, handover and condition reports.
• Maintain up-to-date records of vehicles, maintenance and inspections.
• Schedule preventive maintenance to minimize downtime.
• Coordinate with workshop on repairs and availability.
• Communicate vehicle status and repairs to clients.
• Produce fleet reports as needed.
• Ensure fleet documents, registrations, insurance, permits are current.

Skills

English Proficiency

Hindi Proficiency

Customer Service

Coordination & Follow-up

Record Keeping

Organizational Skills

Problem Solving

UAE Manual Driving License

Dubai Road Knowledge

Tools

MS Excel

Job description

At the heart of a Group where every job has a meaning, we're looking for a Fleet Operator (M/F) to join our team in the United Arab Emirates. At Petit Forestier Group, every employee is a talent. Through your expertise and skills, you'll help us improve quality of life by mastering the cold chain. Why join us? A dynamic and stimulating environment within the Group, with the ambition of becoming the world leader in sustainable refrigerated rental. A dynamic team ready to take on new challenges every day. Opportunities for development and continuous training through an integrated E-Learning tool.

What will the role be about?

We are looking for a responsible, organized, and customer-focused Fleet Operator to join our team. The ideal candidate will be responsible for managing daily fleet operations, coordinating vehicle maintenance, supporting clients, attending breakdown calls, and ensuring that all vehicles are properly maintained and operational.

Key Responsibilities

• Manage and monitor the daily operations of the company fleet.
• Attend and respond to client calls, inquiries, and service requests in a professional and timely manner.
• Coordinate and follow up on vehicle breakdowns and provide immediate support to clients.
• Plan and manage vehicle movements for RTA passing, inspections, registrations, permits, and other administrative requirements.
• Drive and move company fleet vehicles, including manual transmission vehicles, whenever required for operational purposes.
• Prepare accurate vehicle departure, return, handover, and condition reports.
• Maintain complete and up-to-date records of all vehicles, maintenance, repairs, inspections, and operational activities.
• Plan and schedule periodic and preventive maintenance to minimize vehicle downtime.
• Coordinate with the workshop and maintenance team regarding repairs, servicing, and vehicle availability.
• Monitor vehicle status and ensure timely follow-up on pending repairs and maintenance.
• Ensure all fleet documents, registrations, insurance, permits, and related records are properly maintained and monitored.
• Coordinate with clients, drivers, workshop staff, suppliers, and internal departments.
• Prepare daily, weekly, and monthly fleet reports when required.
• Identify operational issues and provide practical solutions to improve fleet efficiency and reduce downtime.
• Ensure vehicles are maintained in good operating condition and meet company safety standards.
• Conduct regular fleet inspections and report any vehicle damage, defects, or maintenance requirements.
• Follow up on accident repairs, vehicle recovery, replacement vehicles, and insurance-related requirements when necessary.
• Ensure timely communication and updates to clients regarding vehicle availability, repairs, and breakdown status.

Required Skills & Qualifications

• Previous experience in fleet operations, fleet management, transportation, vehicle rental, or automotive operations is preferred.
• Good understanding of vehicle maintenance, repairs, and preventive maintenance planning.
• Strong English communication skills – speaking and writing are mandatory.
• Ability to speak Hindi as well.
• Excellent customer service and client-handling skills.
• Ability to handle emergency breakdown situations calmly and efficiently.
• Strong coordination and follow-up skills.
• Good knowledge of Microsoft Office, especially Excel and reporting.
• Ability to maintain accurate records and prepare professional reports.
• Strong organizational, time-management, and multitasking skills.
• Good problem-solving and decision-making ability.
• Ability to work independently and as part of a team.
• Experience in dealing with drivers, workshops, garages, and suppliers is an advantage.
• Knowledge of UAE traffic regulations, vehicle registration, RTA processes, and fleet documentation will be an added advantage.
• Valid UAE Manual Driving License – Mandatory. Candidates must be confident and experienced in driving manual transmission vehicles.
• Good knowledge of Dubai roads and locations is preferred.
• Ability to work under pressure and respond to urgent operational and client requirements.

What We Are Looking For

The successful candidate should be proactive, reliable, well-organized, customer-focused, and able to take ownership of daily fleet operations. The ability to communicate effectively, prioritize urgent situations, and ensure smooth coordination between clients and internal teams is essential. If you have experience in fleet operations, hold a valid UAE manual driving license, and can communicate confidently in English and Hindi, we would like to hear from you.

Company Culture

You'll be part of a team that embodies the Group's values: passion, service, commitment and agility. Petit Forestier Group is committed to diversity, equality and inclusion for all its employees.

Petit Forestier Group, a job that makes sense. The Petit Forestier Group, a family-run business for nearly 120 years, brings together 5,900 talented employees across more than 22 countries, united by a shared mission: ‘Improving life through cold chain expertise’. By preserving food, medical products and other sensitive goods that are essential to our lives, we offer everyone a meaningful career.