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Lux Aviation in Dubai is seeking an experienced Office Administrator to be the first contact for guests and manage front-desk operations. You will coordinate meetings, shipments, and vendor services while supporting events and daily office needs.
The role requires a degree in business or related field, 2+ years of experience, fluent English, and a UAE driving license. Arabic is advantageous for daily communications.
Be the first point of contact when arrival of guest at office and advise the relevant department of their arrival
Arrange booking of meeting room and advise of availability
Answer and manage incoming reception phone calls redirecting calls and assisting visitors and employees as required
Processing and renewal airside pass applications in Arabic as per the Dubai Airports requirements for FBO clients visitors and AVS employees visitors
Oversee and coordinate the day-to-day operations of the office to ensure a smooth efficient and professional working environment
Prepare meeting rooms prior to meetings ensuring the required setup equipment refreshments and other arrangements are in place
Manage office supplies equipment stationery and general office requirements ensuring adequate stock levels and timely replenishment
Coordinate and schedule meetings internal activities and corporate events
Manage relationships with office vendors suppliers and service providers including obtaining quotations coordinating services and following up on deliverables
Assist with budget preparation expense monitoring and cost control related to office administration and events
Create and coordinate shipments including arranging couriers preparing shipment details tracking deliveries and following up with relevant parties
Act as a liaison between different departments to facilitate effective communication and ensure administrative requirements are addressed promptly
Coordinate the issuance activation and allocation of SIM cards and mobile packages for employees including managing new requests changes and cancellations
Manage vendor contracts and proactively coordinate renewals prior to expiration ensuring continuity of services and avoiding any disruption to office operations
Act as the primary point of contact for the facility management company
Oversee daily facility operations and coordinate the resolution of maintenance issues service requests and workplace complaints
Follow up on maintenance works repairs and outstanding issues to ensure timely completion and minimal disruption to employees
Monitor the quality and efficiency of services provided by facility management teams and external contractors
Follow up on staff complaints and workplace-related concerns coordinating with the appropriate departments or service providers to ensure resolution
Ensure the office environment remains clean safe functional and welcoming
Support and promote sustainability initiatives within the workplace
Ensure company policies procedures and workplace standards are implemented and followed
Review and update office procedures and policies as required to improve operational efficiency
Select and assign suitable security guards and cleaning staff ensuring they meet the company s required standards and operational needs
Support employee engagement initiatives arrange monthly staff lunches and activities designed to enhance workplace culture and employee wellbeing
Serve as a key point of contact for employees management vendors suppliers facility management and external service providers
Maintain effective communication between internal departments and external stakeholders
Follow up on requests issues and action items to ensure timely resolution and completion
Provide regular updates to management regarding office operations facilities events and outstanding matters
Understand and ensure compliance with all relevant internal and external rules regulations and procedures that apply to the conduct of the business in which involved
These duties are indicative of the role and are not exhaustive and may change to meet the Company s Business Objectives from time to time as required by your manager
Bachelor s degree or diploma in Business Administration, Office Management, Hospitality or a related field is preferred.
Must be fluent in English, Arabic advantageous
Hold a valid UAE driving license
Minimum of 2 years experience in office administration, office management, workplace operations with responsibility for managing day to day office activities
Minimum of 3 Years experience in coordinating facilities management, including maintenance, repairs, cleaning, security, and workplace-related issues
Minimum of 3 years managing vendors, suppliers, contractors, and service providers, including quotations, service delivery, and contract renewals
Experience in providing administrative and workplace support to employees, including onboarding, workspace setup, access, and office services
Experience in coordinating meetings, corporate events, office projects, shipments, and other administrative activities while managing multiple priorities
Ability to multi-task
Calm under pressure and an even-tempered personality
Team-player
Background Experience in Office Administration, office management
Languages Fluency in written and spoken English. Additional languages would be advantageous.
IT Skills Intermediate Skills Microsoft Office
Character Profile Professional Flexibility Team Player/ works well without supervision Works well under pressure Proactive