F&B Captain: Lead Service & Guest Experience — Dubai Hotel

Accor; Dubai; Presencial; AED 60.000 - 90.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Discounted Accor rates

Learning programs

Career growth opportunities

CSR activities

Descripción de la vacante

Swissotel Al Ghurair & Swissotel Living Al Ghurair Hotel in Dubai seeks an F&B Captain to deliver professional, guest-focused service, supervise the waitstaff, and assist the outlet manager for smooth operations.

The role requires 2–3 years in hotel F&B, leadership, passion for food and guest service, and the ability to work under pressure. This position offers growth opportunities and Accor benefits with visa support where applicable.

Formación

• 2–3 years of experience in hotel F&B preferred.
• Excellence in strategic leadership and team management.
• Creative and passionate about food and customer service.
• Able to work in a high-pressure environment.

Responsabilidades

• Supervises the activities of the Waiters and Busboys in assigned area.
• Perform all necessary tasks to service Food & Beverage according to the standard of performance manual of the Hotel.
• Acquire in depth knowledge of the F&B menu to assist and advise Guests.
• Practice good customer relations and address complaints and queries.

Conocimientos

Leadership

Customer service

Supervisory skills

F&B knowledge

Descripción del empleo

Swissotel Al Ghurair & Swissotel Living Al Ghurair Hotel in Dubai seeks an F&B Captain to deliver professional, guest-focused service, supervise the waitstaff, and assist the outlet manager for smooth operations.

The role requires 2–3 years in hotel F&B, leadership, passion for food and guest service, and the ability to work under pressure. This position offers growth opportunities and Accor benefits with visa support where applicable.