Export Coordinator and Sales

LUXO ROUTES LOGISTICS LLC; Dubai; On-site; AED 72,540 - 122,760; Full time

Job summary

LUXO ROUTES LOGISTICS LLC in Dubai is seeking a results-driven freight forwarding professional to coordinate international shipments and drive new business. The role blends logistics coordination with sales activities, requiring strong communication and problem-solving skills.

You will manage export documentation, quotation requests, and customer relationships while collaborating with operations to ensure timely delivery and exceptional service.

Qualifications

• Bachelor's degree or equivalent.
• 1–3 years of experience in freight forwarding, logistics, or related field (preferred).
• Good knowledge of export documentation and international shipping procedures.
• Strong communication, negotiation, and customer service skills.
• Proficiency in Microsoft Office and logistics/ERP software.
• Self‑motivated, organized, and able to manage both operational and sales responsibilities.

Responsibilities

• Coordinate export shipments by air, sea, and land from booking to delivery.
• Prepare and verify export documentation (invoices, packing lists, AWB/BL, customs).
• Communicate with customers, overseas agents, shipping lines, airlines, and providers.
• Track shipments and provide timely updates to clients.
• Generate new business through cold calling, networking, and client visits.
• Prepare freight quotations and negotiate rates.
• Build and maintain relationships with existing and prospective customers.
• Coordinate with the operations team to ensure service and timely delivery.
• Resolve customer inquiries and operational issues professionally.
• Maintain accurate customer, shipment, and sales records in ERP/CRM.
• Stay updated on market trends, freight rates, and industry developments.

Skills

Communication

Negotiation

Customer service

Microsoft Office

ERP software

Self-motivated

Organized

Education

Bachelor's degree or equivalent

Job description

Key Responsibilities

• Coordinate export shipments by air, sea, and land from booking to delivery.
• Prepare and verify export documentation, including invoices, packing lists, AWB/BL, and customs documents.
• Communicate with customers, overseas agents, shipping lines, airlines, and transport providers to ensure smooth shipment execution.
• Track shipments and provide timely updates to clients.
• Generate new business through cold calling, networking, and client visits.
• Prepare freight quotations, negotiate rates, and follow up to secure new business.
• Build and maintain strong relationships with existing and prospective customers.
• Coordinate with the operations team to ensure excellent customer service and timely delivery.
• Resolve customer inquiries and operational issues professionally.
• Maintain accurate customer, shipment, and sales records in the company's ERP/CRM system.
• Stay updated on market trends, freight rates, and industry developments.

Skills

Bachelor's degree or equivalent.

. 1–3 years of experience in freight forwarding, logistics, or a related field (preferred).

. Good knowledge of export documentation and international shipping procedures.

. Strong communication, negotiation, and customer service skills.

. Proficiency in Microsoft Office and logistics/ERP software.

. Self‑motivated, organized, and able to manage both operational and sales responsibilities.