Executive - Retail Sales

Al Ghurair; Dubai; Sur place; AED 60 000 - 90 000; Plein temps

Résumé du poste

Al Ghurair is seeking a sales professional to facilitate the sale of new vehicles, recording each enquiry in the dealer management system and following up proactively to drive conversions.

The role requires delivering a seamless customer experience, ensuring timely service, and maintaining presentation standards in line with company expectations and HSSE compliance.

Responsabilités

• Follow the direction of the line manager during the sales process.
• Record each customer lead and enquiry in the dealer management system with timely follow up and commentary.
• Ensure a seamless customer transaction, meeting customer expectations of experience within the timely manner.
• Adhere to all HSSE standards and company/ legal requirements.

Description du poste

Strategic:

• To fully perform in the sales process facilitating the sale of new vehicles on behalf of the brand.
• Record and manage each enquiry in dealer management system, demonstrating proactive follow up.
• To ensure the customer transaction is seamless, meeting the customer expectations of experience within the timely manner.
• Understanding of key performance indicators, given from the line manager.
• Support the line manager to maximize the profitability of each sale. Administration
• Responsibly follow the documented sales process, complying to company and legal requirements.
• Support the customer in the understanding of the process and requirements to fulfil the purchase of a new vehicle.
• Support the line manager to maintain the sales operations to the desired standards in display and presentation.
• Adhere to all HSSE standards.

Operational:

• Follow the direction of the line manager during the sales process.
• Follow the guidelines and process ensuring cleared funds of cash or finance prior to vehicle release, and trade-in facility.
• Follow the guidelines of vehicle registration, in line with each Emirate requirements.
• Ability to represent and deliver professional customer experience at all times.
• Accurately, record each customer lead and enquiry.
• Manage the dealer management system with timely follow up, with commentary.
• Comply with security process, of all monies and vehicle assets.