Executive Housekeeper: Lead Guest-Centric Ops & Standards

Rotana; Al Ain; On-site; AED 120,000 - 180,000; Full time

Job summary

Rotana is seeking an Executive Housekeeper in the Abu Dhabi/Al Ain area to lead the daily operation of the Housekeeping Department and develop a multicultural team to meet Rotana standards. You will oversee room and public area cleanliness and ensure guest satisfaction while aligning with SOPs.

The ideal candidate holds a university degree and at least three years of management experience in hotel housekeeping, with fluency in English and knowledge of Micros Opera, plus strong organizational

Qualifications

• Fluency in both written and spoken English.
• Strong leadership and team management abilities.
• Excellent organizational and problem-solving skills.

Responsibilities

• Oversee daily operation of the Housekeeping Department, ensuring Rotana standards are met.
• Guide and develop a multicultural housekeeping team to deliver exceptional service.
• Maintain highest standards of cleanliness in guest rooms, public areas, and back-of-house areas.
• Train and supervise staff, ensuring compliance with SOPs and efficient operations.
• Manage department purchases, equipment, linen and uniforms, and monitor quality and costs.
• Foster collaboration with other departments and set short/long-term department strategies.

Skills

English proficiency

Leadership

Team management

Education

University degree

Tools

Micros Opera

Job description

Rotana is seeking an Executive Housekeeper in the Abu Dhabi/Al Ain area to lead the daily operation of the Housekeeping Department and develop a multicultural team to meet Rotana standards. You will oversee room and public area cleanliness and ensure guest satisfaction while aligning with SOPs.

The ideal candidate holds a university degree and at least three years of management experience in hotel housekeeping, with fluency in English and knowledge of Micros Opera, plus strong organizational