Guest Experience Lead, Housekeeping

Al Jaddaf Rotana Dubai; Abu Dhabi; On-site; AED 72,000 - 96,000; Full time

Job summary

Al Jaddaf Rotana Dubai in Abu Dhabi is seeking a dedicated Housekeeping Supervisor to lead the Housekeeping Attendants and ensure the hotel’s cleanliness and maintenance standards meet guest expectations.

You will prepare assignments, issue keys and supplies, and handle VIPs and special requests. You will inspect rooms, supervise cleaning of guest areas, train staff, and oversee equipment and inventory management.

Responsibilities

• Prepare Housekeeping Attendants job assignments
• Issue keys and supplies to Housekeeping Attendants
• Take note of VIPs, Do Not Disturb, Sleep Out, Double-Lock Rooms and take appropriate action
• Attend daily meetings and receive special instructions
• Receive check-outs before reporting them as vacant
• Receive special requests from guests and carry them out
• Inspect areas cleaned using checklist to see that cleaning is adequate, supplies in room are as per standard and immediate repairs are reported
• Fill out report and hand over found articles to the lost and found department
• Supervise cleaning of guest rooms, corridors and stairwells
• Train and assist Housekeeping Attendants and advise Superior about performance
• Assist with inventory and ensure that all housekeeping machines and equipment are properly handled and maintained

Job description

Al Jaddaf Rotana Dubai in Abu Dhabi is seeking a dedicated Housekeeping Supervisor to lead the Housekeeping Attendants and ensure the hotel’s cleanliness and maintenance standards meet guest expectations.

You will prepare assignments, issue keys and supplies, and handle VIPs and special requests. You will inspect rooms, supervise cleaning of guest areas, train staff, and oversee equipment and inventory management.