Enterprise Modern Workplace Architect: Digital Experience

Tanqeeb

Abu Dhabi

On-site

AED 210,000 - 350,000

Full time

5 days ago

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Job summary

DXC Technology UAE is seeking a Senior Modern Workplace Architect to define, govern, and deliver end-user technology solutions across endpoint management, collaboration, identity, and security in a large-scale UAE transformation. You will translate business requirements into scalable designs and drive architecture governance across multiple teams.

The role requires hands-on design leadership, strong stakeholder management, and experience with Intune, Autopilot, Entra ID, and Microsoft 365

Qualifications

Bachelor’s degree in Computer Science, Information Technology, Engineering, or related discipline.

Responsibilities

Define and maintain the end-to-end Modern Workplace architecture, technical standards, patterns, and technology roadmap.
Design workplace solutions covering endpoint management, collaboration, identity, security, service desk, and digital employee experience.
Translate business and operational requirements into scalable technical architectures and solution designs.
Develop high-level and detailed solution designs, architecture diagrams, technology standards, and integration requirements.
Ensure Modern Workplace solutions align with overall enterprise architecture and technology strategy.
Define architecture for modern endpoint management using Microsoft Intune, Windows Autopilot, SCCM/MECM, Microsoft Entra ID, and related Microsoft technologies.
Define approaches for device provisioning, configuration, application delivery, compliance, patching, security, and lifecycle management.
Support transition from traditional endpoint-management models toward cloud-native and modern device-management approaches.
Define standards for Windows endpoint builds, configuration baselines, device compliance, and endpoint lifecycle management.
Design technology capabilities supporting modern Service Desk and end-user support services.
Define integration between Service Desk, endpoint management, identity, monitoring, automation, and collaboration platforms.
Support implementation of self-service, knowledge management, automation, remote support, virtual-agent, and service-request capabilities.
Identify opportunities to improve employee experience and reduce support demand through automation and proactive support.
Work with service-management teams to ensure solutions support agreed SLAs, operational processes, and service outcomes.
Define integration of workplace services with Microsoft 365, Teams, Exchange Online, SharePoint, and OneDrive, and related collaboration technologies.
Ensure appropriate integration with Microsoft Entra ID, Conditional Access, MFA, SSO, and identity services.
Incorporate endpoint security, device compliance, data protection, and Zero Trust principles into workplace architecture.
Work with cybersecurity teams to ensure solutions comply with enterprise security and governance requirements.
Ensure Modern Workplace solutions integrate effectively with ITSM, network, infrastructure, cloud, cybersecurity, IAM, applications, and monitoring platforms.
Participate in architecture and design reviews and provide technical governance for workplace solutions.
Review vendor and system-integrator designs and ensure alignment with approved architecture and standards.
Identify architectural risks, technical dependencies, design gaps, and integration issues and drive resolution.
Support technical decision-making across Modern Workplace workstreams.
Provide architectural oversight through design, build, testing, migration, deployment, cutover, and operational transition.
Work closely with engineering, Service Desk, endpoint, infrastructure, cybersecurity, application, and service-management teams.
Support solution validation, technical acceptance, and operational readiness.
Ensure architecture documentation and operational requirements are completed before transition into BAU.
Provide technical guidance to engineering and delivery teams throughout implementation.