Modern Workplace Solutioning Lead

DXC Technology Inc.; Dubai; On-site; AED 450,000 - 750,000; Full time

Job summary

DXC Technology in Dubai seeks a Senior Modern Workplace Solutioning Lead to engage with CIOs, CTOs, CHROs, and other senior executives to understand workplace transformation challenges and shape business-led managed services solutions.

This role requires broad knowledge of the Modern Workplace portfolio, strong consulting and solutioning capabilities, and the ability to translate technology into measurable business outcomes.

Qualifications

• Significant experience in Modern Workplace consulting, solutioning, presales, managed services, workplace transformation or IT outsourcing.
• Strong experience engaging with CIOs, CTOs, CHROs, IT Directors and other senior client stakeholders.
• Ability to translate client business challenges into outcome-driven managed services proposals.
• Broad understanding of the end-to-end Modern Workplace ecosystem.
• Experience developing RFP/RFI responses, proposals and executive presentations.

Responsibilities

• Engage with C-suite executives to understand workplace strategy and transformation objectives.
• Lead Modern Workplace solutioning engagements and shape differentiated propositions.
• Develop end-to-end Modern Workplace strategies covering technology, governance, operating models.
• Support pipeline development and opportunity creation beyond RFP/RFI responses.
• Lead or contribute to client workshops, discovery sessions and proposal discussions.
• Define governance, service models, SLAs and KPI frameworks aligned to client objectives.

Job description

Job Description: Job Description We are looking for a Modern Workplace Solutioning Lead who can engage confidently with CIOs, CTOs, CHROs, and other senior executives to understand workplace transformation challenges, shape business-led managed services solutions, and support strategic pursuits. This role is not primarily focused on a single technology or Microsoft product; it requires a broad understanding of the end-to-end Modern Workplace portfolio, strong consulting and solutioning capabilities, and the ability to translate technology into measurable business outcomes.

Key Responsibilities

• Engage with C-suite executives and senior client stakeholders to understand their workplace strategy, business priorities, employee experience challenges, operational constraints, and transformation objectives.
• Lead Modern Workplace solutioning and consulting engagements, translating client business challenges into compelling, outcome-driven managed services solutions.
• Develop and articulate end-to-end Modern Workplace strategies covering technology, service delivery, operating models, transformation, governance, commercials, and continuous improvement.
• Demonstrate broad knowledge across the Modern Workplace portfolio, including: Service Desk and End User Support, Digital Employee Experience (DEX), Device Management and Device Lifecycle Management, Device as a Service (DaaS), Workplace Security and Identity, Microsoft 365 and Collaboration, Azure Virtual Desktop (AVD) and Windows 365, Asset Management and Field Services, Automation and Self-Service, Microsoft Copilot and AI-enabled workplace solutions, ServiceNow integration and ITSM, Managed Workplace Services, Transition and Transformation
• Work closely with sales, account teams, delivery leaders, architects, commercial teams, and SMEs to develop differentiated propositions and win strategic opportunities.
• Actively support and influence pipeline development and opportunity creation, identifying workplace transformation opportunities rather than relying only on reactive RFP/RFI responses.
• Lead or contribute to client workshops, discovery sessions, executive presentations, solution walkthroughs, and proposal discussions.
• Develop compelling value propositions, solution narratives, operating models, transition approaches, service models, and commercial constructs for managed workplace opportunities.
• Define appropriate governance, service management, operating model, SLA/XLA, KPI, and reporting frameworks aligned to client objectives.
• Understand and contribute to commercial models, including outcome-based services, consumption-based models, managed services, workplace outsourcing, and transformation-led engagements.
• Shape Transition and Transformation (T&T) strategies covering service transition, migration, workplace modernization, adoption, change management, and continuous improvement.
• Demonstrate understanding of emerging workplace trends, including Digital Employee Experience, Experience Level Agreements (XLAs), AI-enabled operations, AI governance, automation, self-service, and outcome-based workplace services.
• Position AI and Copilot capabilities based on business value and measurable client outcomes, including productivity, employee experience, service efficiency, knowledge management, and operational improvements.

Required Experience & Skills

• Significant experience in Modern Workplace consulting, solutioning, presales, managed services, workplace transformation, or IT outsourcing.
• Strong experience engaging with CIOs, CTOs, CHROs, IT Directors, and other senior client stakeholders.
• Proven ability to create and shape opportunities, influence client strategy, and contribute to pipeline development.
• Broad understanding of the end-to-end Modern Workplace ecosystem, rather than deep specialization in only one technology.
• Strong understanding of managed services operating models, governance, service management, transition and transformation, and workplace outsourcing.
• Experience developing RFP/RFI responses, proposals, solution designs, executive presentations, business cases, and commercial propositions.
• Strong understanding of employee experience, DEX, XLAs, automation, AI, security, identity, collaboration, endpoint management, and modern workplace architectures.
• Ability to connect technology investments to business outcomes, financial benefits, productivity, employee experience, risk reduction, and operational efficiency.
• Strong commercial awareness and understanding of outcome-based and managed services commercial models.
• Excellent executive communication, storytelling, presentation, negotiation, and stakeholder-management skills.
• Experience working in a large global systems integrator, IT services organization, or workplace managed services environment is highly desirable.

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.

DXC Technology (NYSE: DXC) is a leading enterprise technology and innovation partner delivering software, services, and solutions to global enterprises and public sector organizations — helping them harness AI to drive outcomes at a time of exponential change with speed. With deep expertise in Managed Infrastructure Services, Application Modernization, and Industry-Specific Software Solutions, DXC modernizes, secures, and operates some of the world's most complex technology estates. Learn more on dxc.com.