Enrolment Experience Lead

Aldar Academies; Dubai; On-site; AED 120,000 - 180,000; Full time

Job summary

Rugby School Dubai is seeking to appoint a professional, personable and highly organised Admissions Officer to join our growing school. This pivotal role will deliver a seamless admissions journey from initial enquiry through to enrolment, providing prospective families with an exceptional level of service at every stage.

The successful candidate will be a key point of contact for families, building strong relationships, managing applications efficiently and actively supporting the School's

Qualifications

• Bachelor's degree or equivalent professional qualification.
• 3–5 years in admissions, enrolment or similar client-facing role.
• Experience with admissions or CRM systems such as iSAMS, Salesforce.
• Excellent written and verbal English; Arabic desirable.

Responsibilities

• Manage the full admissions journey from enquiry to enrolment.
• Build relationships with prospective families and provide personalised guidance.
• Coordinate applications, assessments, interviews and tours.
• Monitor admissions pipeline and report on progress to targets.

Skills

Customer service

CRM experience

English proficiency

Relationship building

Multitasking

Education

Bachelor's degree or equivalent

Tools

ISAMS

Salesforce

Job description

Rugby School Dubai is seeking to appoint a professional, personable and highly organised Admissions Officer to join our growing school. This pivotal role will deliver a seamless admissions journey from initial enquiry through to enrolment, providing prospective families with an exceptional level of service at every stage.

The successful candidate will be a key point of contact for families, building strong relationships, managing applications efficiently and actively supporting the School's