Enrollment & Admissions Coordinator

GEMS Education

Dubai

On-site

Confidential

Full time

2 days ago

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Job summary

GEMS Education’s Dubai American Academy seeks an Admissions Secretary to support the admissions process and foster positive relationships with families. The role focuses on accurate record-keeping, student placement management, and coordinating with government bodies to ensure timely registrations.

The ideal candidate has at least two years in customer service, strong communication, and proficiency in MS Office.

Qualifications

College degree at a reputed university is desirable (BA or BSc).
Minimum two years in a customer service focused role.
Proven track record meeting sales targets and influencing team.
Strong relationship management with families and peers.
Effective written and spoken communication.
Excellent interpersonal and multi-tasking abilities.
Analytical thinking and proficient MS Office usage.

Responsibilities

Support the Registrar by explaining admission procedures, curriculum, fees, and regulations to prospective parents.
Maintain accurate records of places available and waiting lists; target 50 students per year group.
Update and manage the Salesforce database with current information.
Assist with annual enrolment processes and timely registrations.
Coordinate with Government Relations to ensure transfer certificates, visas, and data accuracy.
Follow up offers, respond to inquiries, and conduct assessments within timeframes.
Maintain files for applicants, students, alumni and exit documentation.
Ensure compliance with MOE, KHDA, ADEC rules and GEMS policies; support audits.
Perform other duties as requested by managers.