Elite VIP Lounge Concierge — Luxury Guest Services in Dubai

Majid Al Futtaim; Dubai; On-site; AED 100,440 - 156,240; Full time

Job summary

Majid Al Futtaim is seeking a VIP Lounge Concierge in Dubai to deliver exceptional concierge services within a high-end mall. The role focuses on managing VIP experiences and lounge operations in alignment with luxury hospitality standards.

The ideal candidate has 4+ years in hospitality, strong communication skills, and a Bachelor's degree in a related field. Join us for a chance to work with high-profile guests and enjoy career growth in a premium service environment.

Qualifications

• Minimum 4 years of experience in hospitality, preferably in front desk or concierge roles.
• Strong understanding of luxury service standards and VIP guest handling.
• Excellent communication and interpersonal skills.
• Ability to deliver personalized and detail-oriented guest experiences.

Responsibilities

• Manage VIP membership enrollment, welcome guests, and introduce lounge facilities and services.
• Deliver personalized concierge services including dining reservations and transport arrangements.
• Provide detailed information about mall services, retail outlets, and local attractions.
• Maintain a premium lounge environment including service coordination, cleanliness, and ambience standards.
• Conduct pre-arrival planning and coordinate personalized experiences based on guest preferences.

Skills

High-end customer service and concierge expertise

Strong organizational and multitasking abilities

Knowledge of luxury retail, dining, and lifestyle services

Relationship management and networking skills

Problem-solving and guest satisfaction focus

Education

Bachelor's degree in Hospitality, Tourism, or a related field

Job description

Majid Al Futtaim is seeking a VIP Lounge Concierge in Dubai to deliver exceptional concierge services within a high-end mall. The role focuses on managing VIP experiences and lounge operations in alignment with luxury hospitality standards.

The ideal candidate has 4+ years in hospitality, strong communication skills, and a Bachelor's degree in a related field. Join us for a chance to work with high-profile guests and enjoy career growth in a premium service environment.