Dubai VIP Concierge: Personal Guest Experience Lead
Majid Al Futtaim
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Job summary
Majid Al Futtaim is seeking a VIP Lounge Concierge to deliver personalized guest services and support the smooth daily operation of its VIP Lounge in Dubai, United Arab Emirates. The role focuses on concierge assistance, membership enrollment, personalized shopping support, reservations, and coordination of lounge services.
The ideal candidate will have at least four years of progressive hospitality experience, preferably in front desk or concierge services, with a commitment to discretion and
Qualifications
- Bachelor's degree in Hospitality, Tourism, or equivalent.
- Minimum 4 years of progressive hospitality experience.
- Experience in front desk operations or concierge services preferred.
- Ability to maintain confidentiality and discretion.
- Strong interpersonal and communication skills.
Responsibilities
- Deliver personalized and professional concierge services to VIP Lounge members and guests.
- Welcome new and returning members and provide information about lounge facilities and services.
- Assist guests with inquiries and arrangements related to mall visits and dining.
- Coordinate reservations, transportation, and entertainment bookings as requested.
- Manage VIP membership enrollment activities and maintain member profiles.
- Support lounge operations to ensure a peaceful and guest-friendly environment.
Skills
Education
Job description
Majid Al Futtaim is seeking a VIP Lounge Concierge to deliver personalized guest services and support the smooth daily operation of its VIP Lounge in Dubai, United Arab Emirates. The role focuses on concierge assistance, membership enrollment, personalized shopping support, reservations, and coordination of lounge services.
The ideal candidate will have at least four years of progressive hospitality experience, preferably in front desk or concierge services, with a commitment to discretion and
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