Premium VIP Lounge Specialist – Dubai

Gulf Air

Dubai

On-site

AED 89,000 - 145,000

Full time

3 days ago

Be an early applicant

Get a reply from this employer

Your resume and cover letter, tailored to exactly what they’re hiring for.

Get past ATS filters

Job summary

Gulf Air in Dubai is seeking an experienced Lounge Agent to deliver exceptional service to VVIP and VIP passengers at Dubai Airport. You will help manage lounge operations and coordinate with various teams to ensure a premium experience.

requirements include a minimum of 3 years in premium lounge operations, fluency in English, and proficiency with DCS and Falcon System. A hospitality-focused mindset and strong communication skills are essential for success.

Qualifications

Minimum 3 years of relevant experience in premium lounge operations.
Excellent written and spoken English (National Diploma level equivalent).
Proficiency in DCS and Falcon System.
Professional, customer-focused hospitality mindset with strong interpersonal skills.

Responsibilities

Passenger Care & Coordination: Ensure passengers are met on arrival and departure with proper amenities.
Lounge Operations & Supplier Management: Assist with catering and amenities selection for Gulf Air passengers.
Quality & Improvement: Support improvement actions in response to passenger feedback and reports.
Relationship Management: Build professional relations with airline staff, handling agents, and authorities.