Ecommerce Manager

Pattern; Abu Dhabi; On-site; AED 180,000 - 300,000; Full time

Job summary

Pattern is expanding its MENA team and seeking an experienced Ecommerce Manager in Dubai to drive growth on marketplaces across the region. You will own a portfolio of global brands, optimizing performance, content, and advertising while coordinating with Operations, Content, Advertising, and Finance to scale the business.

Key requirements include 2–5 years in ecommerce, success managing 3P marketplaces (Amazon, Noon), and a strong analytical mindset.

Qualifications

• Proven success in managing an ecommerce business.
• 2–5 years of ecommerce experience.
• Experience growing 3P business on Marketplaces (Amazon and Noon).
• Creative thinker with strong problem-solving skills.
• Highly organized and adaptable to change.

Responsibilities

• Drive revenue growth on marketplaces across MENA through data-driven strategies.
• Define strategy and joint business plans with brands for sales and marketing.
• Represent brands with excellent product content and advertising campaigns.
• Analyze performance using multiple data sources to optimize results.
• Manage inventory with merchandisers to maintain a healthy pipeline.
• Build relationships with client partners and provide project status updates.
• Identify and implement continuous improvement and automation of processes.

Skills

Ecommerce management

Marketplace optimization

Data-driven decision making

Stakeholder management

Education

Bachelor’s degree or above

Job description

Job description

Pattern is a leading eCommerce accelerator with offices across the globe offering outsourced marketplace and ecommerce management services for brands worldwide. The Pattern Ecommerce Acceleration Platform leverages AI-powered technology, industry expertise, and global distribution, logistics, and fulfilment services to help quality brands scale profitably on their own websites and through hundreds of marketplaces. Pattern works with some of the most recognized brands such as Thorne, Naturelo, Marshall, Nutricost, MegaFood, TIGI, Hair Burst and Sageand it ranks among the top 5 Amazon sellers globally. Pattern is expanding and we are looking for an experienced Ecommerce expertto join our MENA Team in Dubai to support the scaling of the business by driving the performance of the brands we represent on Amazon and other Marketplaces. You will own the relationship and financial performance of a portfolio of global brands managing their performance across marketplaces here in MENA. You will support the Associate Director of eCommerce withdefining and implementing the E2E growth and profitability plan for your portfolio of brands by working cross-functionally with Operations, Content, Advertising, Creative, Merchandising and Finance. You will also lead cross-functional projects to implement processes to scale the organisation in MENA. You will bea strategic and commercial ecommerce professionalwho can engage partners and internal stakeholders towards a common goal. You willhave a growth mindset and love navigating the challenges of working infast changing landscapes.

The core responsibilities of the eCommerce Manager reflect the following:

• Drive revenue growth on marketplaces across MENA through a data-driven approach across a portfolio of brands through B2B and D2C marketplaces. Ensure that a clear activity plan is in place to achieve and surpass the budget targets, including promotional planning, seasonal phasing, NPD launches, advertising campaigns etc.
• Define the strategy and joint business plan with our brands to create mutually beneficial sales and marketing plans which grow market share.
• Represent your brands brilliantly across Marketplaces through best-in-class product content, including but not limited to images, enhanced content, keyword SEO, local language translation, advertising campaigns etc.
• Conduct analysis of brands performance using multiple data sources and tools on a regular basis to ensure that performance is continuously optimised across all touch points.
• Manage inventory, working alongside our merchandisers to maintain a healthy pipeline.
• Establish and maintain relationships with appropriate client partners, providing day-to-day contact on project status and changes.
• Have a passion for continuous improvement and building and automating processes.

What will I need to thrive in this role?

• Demonstrated success in managing an ecommerce business
• 2-5 years experience in an ecommerce role
• Strong academic background (2:1 or above)
• Previous experience managing and growing 3P business on Marketplaces(Amazon and Noon)
• Creative thinker and problem solver
• Highly organized and disciplined
• Willing to be nimble and adaptable to change
• Able to work under pressure and manage workloads effectively

We are looking for individuals who are:

• Game Changers- A game changer is someone who looks at problems with an open mind and shares new ideas with team members, regularly reassesses existing plans and attaches a realistic timeline to goals, makes profitable, productive, and innovative contributions, and actively pursues improvements to Pattern's processes and outcomes.
• Data Fanatics- A data fanatic is someone who recognizes problems and seeks to understand them through data, draws unbiased conclusions based on data that lead to actionable solutions, and continues to track the effects of the solutions using data.
• Partner Obsessed- An individual who is partner obsessed clearly explains the status of projects to partners and relies on constructive feedback, actively listens to partner's expectations and delivers results that exceed them, prioritises the needs of your partners, and takes the time to create a personable experience for those interacting with Pattern.
• Team of Doers- Someone who is a part of team of doers uplifts team members and recognizes their specific contributions, takes initiative to help in any circumstance, actively contributes to supporting improvements, and holds themselves accountable to the team as well as to partners.

What is the hiring process?

• An initial phone interview with Pattern's talent acquisition team
• A video interview with a hiring manager
• A Top grading interview with Pattern's talent acquisition team
• A 2ndstage video interview with a presentation
• A final interview with the MENA General Manager