Ecom Outbound Warehouse Lead (VIP Fulfillment)

Al Tayer Group Career site; Dubai; On-site; AED 67,000 - 100,000; Full time

Job summary

Al Tayer Insignia is seeking a Team Leader – Warehouse Operations for a 1-year fixed-term contract in Dubai. The role supports outbound e-commerce order fulfilment, troubleshooting pick/pack/dispatch, and ensuring SLA adherence, with responsibilities spanning inventory accuracy, VIP order handling, and safe working practices.

The ideal candidate has 2–3 years of relevant experience, solid knowledge of ecommerce outbound processes, basic MS Office and strong written communication, and familiarity

Qualifications

• 2–3 years relevant experience.
• Knowledge of ecommerce outbound operations.
• Basic MS Office and written communication skills.
• Working knowledge of warehouse management system.

Responsibilities

• Manage and resolve inventory discrepancies from customer orders.
• Coordinate with warehouse inventory for resolutions.
• Log customer order issues in Salesforce for timely resolution.
• Ensure order picking and packing aligns with SLA.
• Assist Personal Shoppers in VIP orders by reserving stock.
• Support in BOL creation and transfers between Brick and Mortar.
• Coach team to improve performance and quality.
• Maintain HSE practices and safe working methods.

Skills

Ecom outbound

MS Office

Written communication

Tools

Warehouse management system

Sales Force

Job description

Al Tayer Insignia is seeking a Team Leader – Warehouse Operations for a 1-year fixed-term contract in Dubai. The role supports outbound e-commerce order fulfilment, troubleshooting pick/pack/dispatch, and ensuring SLA adherence, with responsibilities spanning inventory accuracy, VIP order handling, and safe working practices.

The ideal candidate has 2–3 years of relevant experience, solid knowledge of ecommerce outbound processes, basic MS Office and strong written communication, and familiarity