E‑Commerce Strategy Lead — Associate Manager (UAE)

IFFCO Group; Sharjah; On-site; AED 90,000 - 130,000; Full time

Job summary

IFFCO Group in the United Arab Emirates seeks a result-driven E-commerce Sales professional to lead account management across Amazon and Noon, drive forecast accuracy, and scale growth in Grocery Market Place, Bricks and Clicks, and Food Pure Players.

You will collaborate with Marketing, Sales, and Finance to optimize product availability, execution quality, and ROAS, while forging strong partnerships with ecommerce partners and managing day-to-day operations.

Qualifications

• Minimum 3 years' experience in e-commerce sales or key account management within the UAE market.
• Must have direct, hands-on experience managing accounts on Amazon and/or Noon, either from the brand/vendor side or the marketplace/account side.
• Experience in FMCG, preferably within the food category.
• Ability to work within the different eComm partner business models.
• Bachelor's degree in Business Administration, Marketing, or a related field is required.
• MBA or postgraduate degree in Business, Marketing, or E-commerce is preferred/desirable.

Responsibilities

• Participate in the design of IFFCO group Ecommerce strategy across the different Ecommerce sub-channel Grocery Market Place, Bricks and Clicks, Generalist Pure Player and Food Pure Players
• Lead the forecast accuracy and participate in yearly financial and volume planning
• Execute the strategy across the different sub-channels by leading the relationship with the key e-retailers focusing on products availability, quality of execution, trade marketing activities and data analytics on business performance i.e. sales growth, market share, category performance driver and competitive landscape
• Manage the external relationship and develop strategic Joint Business Plan with Ecommerce Pure Players and contribute to the Joint Business Plan for Grocery Market Place and Bricks and Clicks
• Monitor and manage the day-to-day activities (orders, payment collection, finance reconciliation, operational performance i.e. fill rate, out of stocks, delivery time)
• Think out of the box to drive innovative way to touch more consumers and incremental business opportunities
• Drive financial profitability through financial mix analysis, trade spend, trade marketing and marketing analysis to drive expected ROI
• Understand shoppers’ path to purchase and address identified opportunities to increase consumers conversion, satisfaction and loyalty
• Collaborate with internal multi-functional stakeholders Marketing, Trade Marketing, Sales, Supply Chain and Finance to drive innovation, change, simplification and efficiency across all touchpoints to better serve our consumers
• Reports to the management business achievement and Ecommerce sales fundamentals KPI
• Manage the day-to-day relation with ecommerce suppliers and agencies

Skills

E-commerce sales

Key account management

Amazon/Noon experience

FMCG

E-commerce models

Education

Bachelor's in Business/Marketing

MBA preferred

Job description

IFFCO Group in the United Arab Emirates seeks a result-driven E-commerce Sales professional to lead account management across Amazon and Noon, drive forecast accuracy, and scale growth in Grocery Market Place, Bricks and Clicks, and Food Pure Players.

You will collaborate with Marketing, Sales, and Finance to optimize product availability, execution quality, and ROAS, while forging strong partnerships with ecommerce partners and managing day-to-day operations.