GCC E-Commerce Marketplace Growth Leader

The Greater Change; Dubai; On-site; AED 300,000 - 520,000; Full time

Job summary

The Greater Change is seeking an experienced E-Commerce Manager to lead marketplace operations across Amazon, Noon and other GCC channels in the UAE. You will own revenue, profitability, pricing, inventory coordination, and team leadership to drive sustainable growth.

You'll oversee listing quality, SEO, storefront improvements, and content campaigns, while managing PPC campaigns, ROAS, and ad budgets. Collaboration with Marketing, Finance and Logistics is essential.

Qualifications

• Minimum 4 years of marketplace management experience with direct P&L ownership.
• Proven experience managing Amazon and/or Noon marketplaces within the UAE or GCC.
• Demonstrated track record of growing marketplace revenue and profitability.
• Strong expertise in Amazon Seller Central and Noon Seller platforms.
• Hands-on experience with PPC campaign management and optimization.
• Advanced Excel and marketplace analytics skills.

Responsibilities

• Own marketplace revenue, gross margin, and profitability targets.
• Develop monthly and quarterly forecasts and monitor performance against plans.
• Manage marketplace budgets including advertising, promotions, and operational spend.
• Analyze performance trends and implement corrective actions when required.
• Oversee listing accuracy, SEO optimization, content quality, and product imagery.
• Improve marketplace storefronts and branded content.
• Lead content enhancement initiatives tied to launches, seasonal campaigns, and category growth.
• Manage and optimize Amazon and Noon advertising campaigns.
• Monitor ROAS, ACOS, search term performance, and bidding strategies.
• Plan promotional activities around key retail events and seasonal opportunities.
• Continuously improve advertising efficiency and marketplace visibility.
• Develop pricing, discounting, and promotional strategies.
• Monitor competitor pricing and market trends.
• Maintain pricing compliance across channels.
• Balance growth objectives with margin protection.
• Manage marketplace compliance requirements and account health metrics.
• Resolve policy violations and operational issues proactively.
• Support brand protection and marketplace governance initiatives.
• Coordinate with warehouse and logistics teams to maintain stock availability.
• Minimize stock-outs and support demand forecasting.
• Monitor fulfillment performance and marketplace operations.
• Manage payment reconciliations and dispute resolution processes.
• Lead and develop marketplace specialists across listings, PPC, and operations.
• Establish KPIs and performance standards.
• Conduct regular performance reviews and coaching sessions.
• Foster a culture of accountability, ownership, and continuous improvement.
• Partner with Marketing, Finance, Procurement, and Logistics teams.
• Provide marketplace insights to senior leadership.
• Support product launches, promotional planning, and strategic initiatives.
• Drive product ratings and reviews improvement initiatives.
• Manage customer escalation processes.
• Ensure service levels and marketplace customer satisfaction standards are maintained.

Skills

P&L ownership

Marketplace management

Amazon Seller Central

Noon Seller

PPC management

Excel analytics

Data-driven decisions

Team leadership

Education

Bachelor's degree in Business/Marketing/E-Commerce

Tools

Amazon Seller Central

Noon Seller platform

Excel

Brand Registry & DSP

Job description

The Greater Change is seeking an experienced E-Commerce Manager to lead marketplace operations across Amazon, Noon and other GCC channels in the UAE. You will own revenue, profitability, pricing, inventory coordination, and team leadership to drive sustainable growth.

You'll oversee listing quality, SEO, storefront improvements, and content campaigns, while managing PPC campaigns, ROAS, and ad budgets. Collaboration with Marketing, Finance and Logistics is essential.