Associate Manager E-commerce

IFFCO; Dubai; On-site; AED 200,000 - 320,000; Full time

Job summary

IFFCO is seeking an Ecommerce Lead in Dubai to shape and execute the group’s online strategy across Grocery Market Place, Bricks and Clicks, and pure players.

You will partner with Marketing, Sales, Supply Chain, and Finance to optimize availability, execution, and ROI through data-driven trade marketing and shopper insights.

Responsibilities include forecasting accuracy, annual volume and financial planning, and managing key retailer relationships to deliver growth and profitability.

Responsibilities

• Participate in the IFFCO group Ecommerce strategy across sub-channels: Grocery Market Place, Bricks and Clicks, and Pure Players
• Lead the forecast accuracy and participate in yearly financial and volume planning
• Execute the strategy across sub-channels by leading relationships with key e-retailers, focusing on availability, execution quality, trade marketing and data analytics
• Manage external relationships and develop Joint Business Plans with Ecommerce Pure Players; contribute to Grocery Market Place and Bricks and Clicks
• Monitor and manage day-to-day activities (orders, payment collection, finance reconciliation, operational performance such as fill rate, OOS, delivery time)
• Think out of the box to drive innovative ways to reach more consumers and incremental business opportunities
• Drive financial profitability through financial mix analysis, trade spend, trade marketing and marketing analysis to drive ROI
• Understand shoppers' path to purchase and address opportunities to increase conversion, satisfaction and loyalty
• Collaborate with Marketing, Trade Marketing, Sales, Supply Chain and Finance to drive innovation and efficiency across touchpoints to better serve consumers
• Reports to the management business achievement and Ecommerce sales fundamentals KPI
• Manage day-to-day relation with ecommerce suppliers and agencies

Job description

• Participate in the design of IFFCO group Ecommerce strategy across the different Ecommerce sub-channel Grocery Market Place, Bricks and Clicks, Generalist Pure Player and Food Pure Players


• Lead the forecast accuracy and participate in yearly financial and volume planning


• Execute the strategy across the different sub-channels by leading the relationship with the key e-retailers focusing on products availability, quality of execution, trade marketing activities and data analytics on business performance ie sales growth, market share, category performance driver and competitive landscape


• Manage the external relationship and develop strategic Joint Business Plan with Ecommerce Pure Players and contribute to the Joint Business Plan for Grocery Market Place and Bricks and Clicks


• Monitor and manage the day to day activities (orders, payment collection, finance reconciliation, operational performance ie fill rate, out of stocks, delivery time)


• Think out of the box to drive innovative way to touch more consumers and incremental business opportunities


• Drive financial profitability through financial mix analysis, trade spend, trade marketing and marketing analysis to drive expected ROI,


• Understand shoppers' path to purchase and address identified opportunities to increase consumers conversion, satisfaction and loyalty


• Collaborate with internal multi-functional stakeholders Marketing, Trade Marketing, Sales, Supply Chain and Finance to drive innovation, change, simplification and efficiency across all touchpoints to better serve our consumers


• Reports to the management business achievement and Ecommerce sales fundamentals KPI


• Manage the day to day relation with ecommerce suppliers and agencies