Associate Manager E-commerce

IFFCO Group; Dubai; On-site; AED 180,000 - 300,000; Full time

Job summary

IFFCO Group in Dubai seeks an Ecommerce Strategy Lead to shape the group’s ecommerce approach across Grocery Market Place, Bricks and Clicks, and Food Pure Players. You will lead forecast accuracy, participate in yearly financial and volume planning, and execute the strategy with key e-retailers on product availability and data-driven performance.

You will manage external relationships, develop Joint Business Plans, monitor day‑to‑day activities (orders, payments, reconciliation, delivery

Job description

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• Participate in the design of IFFCO group Ecommerce strategy across the different Ecommerce sub-channel Grocery Market Place, Bricks and Clicks, Generalist Pure Player and Food Pure Players
• Lead the forecast accuracy and participate in yearly financial and volume planning
• Execute the strategy across the different sub-channels by leading the relationship with the key e-retailers focusing on products availability, quality of execution, trade marketing activities and data analytics on business performance ie sales growth, market share, category performance driver and competitive landscape
• Manage the external relationship and develop strategic Joint Business Plan with Ecommerce Pure Players and contribute to the Joint Business Plan for Grocery Market Place and Bricks and Clicks
• Monitor and manage the day to day activities (orders, payment collection, finance reconciliation, operational performance ie fill rate, out of stocks, delivery time)
• Think out of the box to drive innovative way to touch more consumers and incremental business opportunities
• Drive financial profitability through financial mix analysis, trade spend, trade marketing and marketing analysis to drive expected ROI,
• Understand shoppers' path to purchase and address identified opportunities to increase consumers conversion, satisfaction and loyalty
• Collaborate with internal multi-functional stakeholders Marketing, Trade Marketing, Sales, Supply Chain and Finance to drive innovation, change, simplification and efficiency across all touchpoints to better serve our consumers
• Reports to the management business achievement and Ecommerce sales fundamentals KPI
• Manage the day to day relation with ecommerce suppliers and agencies

Business Unit: Corporate-S&D(GCC) DMCC (5356)