E-commerce Specialist

Decision Management Consultants; Dubai; On-site; AED 180,000 - 300,000; Full time

Benefits offered by this job

Employee Benefits as per UAE LabourLaw

Competitive Salary

Job summary

Decision Management Consultants is seeking an E-Commerce Specialist for a 12-month project with a world-leading pharmaceutical client in Dubai. You will manage key GCC e-commerce accounts, drive joint business plans, and own P&L with strong commercial discipline.

You will coordinate across finance, supply chain and marketing, lead negotiations for listings and media, and optimize product content and campaigns to boost visibility and conversions.

Qualifications

• Bachelor's degree in Business, Management or related field.
• 5-7 years in e-commerce, digital commerce, or omnichannel roles.
• Experience managing GCC e-commerce accounts (KSA/UAE) is preferred.
• Strong knowledge of digital shelf, retail media and performance.
• Fluency in English; Arabic is a plus.

Responsibilities

• Manage day-to-day relationships with e-commerce customers in KSA and UAE.
• Develop joint business plans with clear commercial priorities.
• Own P&L for assigned accounts and drive disciplined execution.
• Coordinate with finance, supply chain, marketing for aligned execution.
• Lead negotiations for listings, visibility, and trade terms.
• Optimize product content to improve visibility and conversion.
• Track ratings, pricing, stock, and performance metrics.
• Plan and optimize retail media campaigns on top platforms.
• Manage budgets, invoicing and performance reviews with discipline.
• Oversee product submissions, launches and promotional visibility.
• Monitor sales, stock and media investments with a performance mindset.
• Maintain scorecards, forecasts and issue resolution with stakeholders.

Skills

E-commerce

Stakeholder mgmt

Digital shelf mgmt

MS Excel

Budget mgmt

Negotiation

Education

Bachelor's degree

Tools

Analytics dashboards

Excel

Job description

Job Description

We are recruiting an E-Commerce Specialist for a 12-month project with one of our clients, a world-leading pharmaceutical company based in Dubai.

About Our Client

Our client is a well-established pharmaceutical company in Dubai, recognized for its commitment to innovation, quality, and patient-centric healthcare solutions. With a strong regional presence and a growing portfolio of pharmaceutical products, the company plays a key role in supporting healthcare systems across the Middle East. They foster a data-driven culture and offer a collaborative environment where insights directly influence strategic and commercial decisions.

Key Responsibilities

• Day-to-day relationship management with key e-commerce customers across KSA and the UAE
• Drive joint business plans with clear commercial priorities and disciplined execution
• Own the P&L of assigned accounts and steer the business with strong commercial discipline
• Manage internal stakeholders across finance, supply chain, marketing, and other functions to ensure aligned execution
• Lead negotiations for product listings, visibility, retail media, and trade terms
• Optimize product content and page quality to improve visibility and conversion
• Track ratings, reviews, search performance, pricing, and product availability with precision
• Plan, launch, and optimize retail media campaigns across leading e-commerce platforms
• Manage budgets, invoicing, and performance reviews with strong commercial discipline
• Manage product submissions, launches, and promotional visibility
• Track sales, visibility, stock levels, and media investments with a strong performance-driven mindset
• Maintain scorecards, forecasts, and issue resolution with key stakeholders

Requirements

• This is a 12-month project-based position
• Bachelor's degree in Business, Management, or a related field
• Minimum 5-7 years of experience in e-commerce, digital commerce, or Omnichannel roles
• Proven experience managing GCC e-commerce accounts, ideally across KSA and the UAE
• Experience in FMCG, beauty, or consumer health is essential, while experience in OTC or e-pharmacy is an advantage
• Strong knowledge of digital shelf management, retail media, and performance-driven execution
• Proficiency in platform analytics, Microsoft Excel, and performance dashboards
• Strong stakeholder management, commercial acumen, and execution skills
• Fluency in English is required, while Arabic is an advantage

Benefits

• Employee Benefits as per the UAE Labor Law
• Competitive Salary