E-commerce Manager

HTrust Consulting; Dubai; On-site; AED 279,000 - 424,000; Full time

Job summary

HTrust Consulting seeks a commercially driven E-commerce Manager in Dubai to lead and grow the online business across direct-to-consumer sites and marketplaces, including Amazon Noon. You will own day-to-day performance and drive online revenue while optimizing the customer journey and product pages.

The role requires 5 years of e-commerce experience, hands-on work with Noon or similar marketplaces, and strong analytical skills.

Qualifications

• Bachelor's degree in Business Marketing, E-commerce or related field.
• 5 years of experience in e-commerce, ideally consumer products or retail.
• Proven experience managing a brand or a retailer's own e-commerce site.
• Hands-on experience with Amazon Noon or comparable marketplaces.
• Experience with Shopify or similar e-commerce platforms.
• Strong understanding of online merchandising and e-commerce trading.
• Strong commercial and analytical mindset with knowledge of CAC, ROAS, margin.
• Experience managing performance-marketing agencies or specialists preferred.
• Understanding of inventory forecasting and stock availability.
• Strong Excel and data-analysis skills.
• Excellent organizational and cross-functional management skills.
• High level of ownership, initiative and follow-through.

Responsibilities

• Own day-to-day commercial performance of the company’s e-commerce website and marketplaces.
• Drive online revenue growth across DTC and marketplace channels.
• Monitor sales, traffic, conversion, AOV, and customer behaviour.
• Identify opportunities to improve online journey, product pages, navigation, mobile experience and checkout.
• Own online merchandising, promotions, bundles, cross-sells and upsells.
• Manage marketplace assortment, pricing, promotions, stock availability and performance.
• Monitor best-selling, underperforming and high-potential products.
• Work with Product & Category teams to identify online-potential products and categories.
• Improve repeat purchases, abandoned-cart recovery, CRM and customer-retention activities.
• Maintain accurate e-commerce reports, trackers and dashboards.

Skills

E-commerce management

Merchandising

Data analysis

CRM

Conversion optimization

Education

Bachelor's degree in Business Marketing or E-commerce

Tools

Shopify

Amazon Noon

Excel

Job description

Our client a growing consumer-focused business in Dubai is actively seeking a commercially driven E-commerce Manager to own and grow its online business across its direct-to-consumer website Amazon Noon and other relevant marketplaces.

Location: Dubai UAE
Package: AED per month

Duties and Responsibilities:

E-commerce Management

Own the day-to-day commercial performance of the companys e-commerce website and marketplaces.
Drive online revenue growth across DTC and marketplace channels.
Monitor sales traffic conversion AOV and customer behaviour.
Identify opportunities to improve the online customer journey product pages navigation mobile experience and checkout process.
Own online merchandising promotional planning bundles cross-sells and upsells.
Manage marketplace assortment pricing promotions stock availability and commercial performance.
Monitor best-selling underperforming and high-potential products.
Work closely with Product & Category teams to identify products and categories with strong online potential.
Improve repeat purchases abandoned-cart recovery CRM and customer-retention activities.

Commercial & Performance Management

Manage and evaluate external performance-marketing agencies or specialists based on commercial results.
Review CAC ROAS conversion margin and other relevant acquisition and commercial metrics.
Analyse online profitability and recommend opportunities to scale optimize or reduce investment.
Identify reasons for changes in sales conversion customer behaviour and product performance.
Recommend products and categories to promote scale optimize or discontinue.
Provide management with clear weekly analysis action plans and commercial recommendations.

Operations & Cross-functional Coordination

Manage and prioritize e-commerce execution resources including listings content and website updates.
Coordinate with Product Marketing Operations Finance Sales and external partners.
Monitor inventory forecasting and stock availability to support online sales.
Ensure timely execution of e-commerce initiatives and promotional activities.
Maintain accurate e-commerce reports trackers and performance dashboards.

Knowledge & Experience:

Bachelors degree in Business Marketing E-commerce or a related field.
5 years of experience in e-commerce ideally within consumer products retail lifestyle or related industries.
Proven experience managing a brand or retailers own e-commerce website.
Hands-on experience with Amazon Noon or comparable marketplaces.
Experience with Shopify or similar e-commerce platforms.
Strong understanding of online merchandising and e-commerce trading.
Strong commercial and analytical mindset.
Good understanding of conversion AOV CAC ROAS margin and online profitability.
Experience managing performance-marketing agencies or specialists is preferred.
Understanding of inventory forecasting and stock availability.
Strong Excel and data-analysis skills.
Excellent organizational and cross-functional management skills.
High level of ownership initiative and follow-through.

Compensation with standard benefits