E-commerce Specialist

Decision Management Consultants LLC; Dubai; On-site; AED 334,800 - 558,000; Full time

Job summary

Decision Management Consultants LLC is recruiting an E-Commerce Specialist for a leading pharmaceutical company in Dubai. You will manage key e-commerce accounts across KSA and UAE, drive joint business plans, own P&L, and coordinate with finance, supply chain, and marketing to ensure aligned execution.

The role requires 5–7 years in e-commerce or omnichannel roles, with strong knowledge of digital shelf management and retail media.

Qualifications

• Bachelor's degree in Business, Management, or related field.
• 5–7 years of experience in e-commerce, digital commerce, or omnichannel roles.
• Experience managing GCC e-commerce accounts (KSA and UAE).
• Experience in FMCG/beauty/consumer health; OTC/e-pharmacy a plus.
• Strong knowledge of digital shelf management, retail media, and performance-driven execution.
• Proficiency in Excel and performance dashboards.
• Fluent English; Arabic is a plus.
• Based in KSA or UAE with willingness to travel

Responsibilities

• Day-to-day relationship management with e-commerce customers across KSA and the UAE.
• Drive joint business plans with clear commercial priorities and disciplined execution.
• Own the P&L of assigned accounts and steer the business with strong commercial discipline.
• Coordinate with finance, supply chain, marketing, and other functions for aligned execution.
• Lead negotiations for product listings, visibility, retail media, and trade terms.
• Optimize product content and page quality to improve visibility and conversion.
• Track ratings, reviews, search performance, pricing, and product availability with precision.
• Plan, launch, and optimize retail media campaigns across leading e-commerce platforms.
• Manage budgets, invoicing, and performance reviews with strong commercial discipline.
• Track sales, visibility, stock levels, and media investments with a performance-driven mindset.
• Maintain scorecards, forecasts, and issue resolution with key stakeholders.

Skills

E-commerce management

P&L ownership

Stakeholder management

Negotiation

Data analysis

Education

Bachelor's degree

Tools

Excel

Performance dashboards

Job description

Dubai, United Arab Emirates | Posted on 07/14/2026

We are recruiting an E-Commerce Specialist for one of our clients, a leading pharmaceutical company based in Dubai.

About Our Client

Our client is a well‑established pharmaceutical company in Dubai, recognized for its commitment to innovation, quality, and patient‑centric healthcare solutions. With a strong regional presence and a growing portfolio of pharmaceutical products, the company plays a key role in supporting healthcare systems across the Middle East. They foster a data‑driven culture and offer a collaborative environment where insights directly influence strategic and commercial decisions.

Key Responsibilities

• Day‑to‑day relationship management with key e‑commerce customers across KSA and the UAE
• Drive joint business plans with clear commercial priorities and disciplined execution
• Own the P&L of assigned accounts and steer the business with strong commercial discipline
• Manage internal stakeholders across finance, supply chain, marketing, and other functions to ensure aligned execution
• Lead negotiations for product listings, visibility, retail media, and trade terms
• Optimize product content and page quality to improve visibility and conversion
• Track ratings, reviews, search performance, pricing, and product availability with precision
• Plan, launch, and optimize retail media campaigns across leading e‑commerce platforms
• Manage budgets, invoicing, and performance reviews with strong commercial discipline
• Manage product submissions, launches, and promotional visibility
• Track sales, visibility, stock levels, and media investments with a strong performance‑driven mindset
• Maintain scorecards, forecasts, and issue resolution with key stakeholders

Requirements

• Bachelor's degree in Business, Management, or a related field
• Minimum 5–7 years of experience in e‑commerce, digital commerce, or omnichannel roles
• Proven experience managing GCC e‑commerce accounts, ideally across KSA and the UAE
• Experience in FMCG, beauty, or consumer health is essential, while experience in OTC or e‑pharmacy is an advantage
• Strong knowledge of digital shelf management, retail media, and performance‑driven execution
• Proficiency in platform analytics, Microsoft Excel, and performance dashboards
• Fluency in English is required, while Arabic is an advantage
• Based in KSA or the UAE, with willingness to travel across markets
• Employee Benefits as per the UAE Labor Law