E-commerce Specialist

Decision Management Consultants; Dubai; On-site; AED 200,000 - 280,000; Full time

Benefits offered by this job

UAE Labor Law benefits

Competitive salary

Job summary

Decision Management Consultants is recruiting an E-Commerce Specialist for a 12-month project with a world-leading pharmaceutical client in Dubai. You will manage GCC e-commerce accounts across KSA and UAE, drive joint business plans, and own P&L with strong commercial discipline.

The ideal candidate has 5–7 years in digital commerce or omnichannel roles, fluency in English (Arabic a plus), and proficiency in platform analytics and Excel.

Qualifications

• Bachelor's degree in Business, Management, or related field.
• 5–7 years of experience in e-commerce, digital commerce, or omnichannel roles.
• Experience managing GCC e-commerce accounts across KSA and UAE.
• Experience in FMCG, beauty, or consumer health; OTC/e-pharmacy a plus.
• Fluency in English; Arabic an advantage.

Responsibilities

• Day-to-day relationship management with key e-commerce customers across KSA and the UAE.
• Drive joint business plans with clear commercial priorities and disciplined execution.
• Own the P&L of assigned accounts and steer the business with strong commercial discipline.
• Coordinate with finance, supply chain, marketing and other functions to ensure aligned execution.
• Lead negotiations for product listings, visibility, retail media, and trade terms.
• Optimize product content and page quality to improve visibility and conversion.
• Track ratings, reviews, search performance, pricing, and product availability with precision.
• Plan, launch, and optimize retail media campaigns across leading e-commerce platforms.
• Manage budgets, invoicing, and performance reviews with strong commercial discipline.
• Manage product submissions, launches, and promotional visibility.
• Track sales, visibility, stock levels, and media investments with a performance-driven mindset.
• Maintain scorecards, forecasts, and issue resolution with key stakeholders.

Job description

We are recruiting an E-Commerce Specialist for a 12-month project with one of our clients, a world-leading pharmaceutical company based in Dubai.

We are recruiting an E-Commerce Specialist for a 12-month project with one of our clients, a world-leading pharmaceutical company based in Dubai.

About Our Client

Our client is a well-established pharmaceutical company in Dubai, recognized for its commitment to innovation, quality, and patient-centric healthcare solutions. With a strong regional presence and a growing portfolio of pharmaceutical products, the company plays a key role in supporting healthcare systems across the Middle East. They foster a data-driven culture and offer a collaborative environment where insights directly influence strategic and commercial decisions.

Key Responsibilities

• Day-to-day relationship management with key e-commerce customers across KSA and the UAE
• Drive joint business plans with clear commercial priorities and disciplined execution
• Own the P&L of assigned accounts and steer the business with strong commercial discipline
• Manage internal stakeholders across finance, supply chain, marketing, and other functions to ensure aligned execution
• Lead negotiations for product listings, visibility, retail media, and trade terms
• Optimize product content and page quality to improve visibility and conversion
• Track ratings, reviews, search performance, pricing, and product availability with precision
• Plan, launch, and optimize retail media campaigns across leading e-commerce platforms
• Manage budgets, invoicing, and performance reviews with strong commercial discipline
• Manage product submissions, launches, and promotional visibility
• Track sales, visibility, stock levels, and media investments with a strong performance-driven mindset
• Maintain scorecards, forecasts, and issue resolution with key stakeholders

Requirements

• This is a 12-month project-based position
• Bachelor's degree in Business, Management, or a related field
• Minimum 5–7 years of experience in e-commerce, digital commerce, or Omnichannel roles
• Proven experience managing GCC e-commerce accounts, ideally across KSA and the UAE
• Experience in FMCG, beauty, or consumer health is essential, while experience in OTC or e-pharmacy is an advantage
• Strong knowledge of digital shelf management, retail media, and performance-driven execution
• Proficiency in platform analytics, Microsoft Excel, and performance dashboards
• Strong stakeholder management, commercial acumen, and execution skills
• Fluency in English is required, while Arabic is an advantage

Benefits

• Employee Benefits as per the UAE Labor Law
• Competitive Salary