E-commerce Specialist

Decision Management Consultants; Abu Dhabi; On-site; AED 150,000 - 190,000; Full time

Benefits offered by this job

UAE Labour Law benefits

Competitive salary

Job summary

Decision Management Consultants is seeking an experienced E-Commerce Specialist for a 12-month project with a world-leading pharmaceutical company in Dubai. You will manage GCC accounts, optimize content, and drive retail media campaigns across major platforms.

The role requires 5–7 years in e-commerce, strong commercial acumen, and fluency in English (Arabic a plus). On-site in Dubai with competitive UAE benefits is offered.

Qualifications

• Bachelor's degree in Business, Management, or related field.
• 5–7 years of experience in e-commerce, digital commerce, or omnichannel roles.
• Proven experience managing GCC e-commerce accounts (KSA/UAE).
• Experience in FMCG, beauty, or consumer health is essential; OTC/e-pharmacy is a plus.
• Strong knowledge of digital shelf management, retail media and performance-driven execution.
• Proficiency with platform analytics, Excel, and dashboards.
• Fluency in English; Arabic a plus.

Responsibilities

• Day-to-day relationship management with key e-commerce customers across KSA and UAE.
• Drive joint business plans with clear commercial priorities and disciplined execution.
• Own the P&L of assigned accounts and steer business with strong commercial discipline.
• Coordinate with finance, supply chain, marketing and other functions for aligned execution.
• Lead negotiations for product listings, visibility, and trade terms.
• Optimize product content and page quality to improve visibility and conversion.
• Track ratings, reviews, search performance, pricing, and product availability with precision.
• Plan, launch, and optimize retail media campaigns across leading e-commerce platforms.
• Manage budgets, invoicing and performance reviews with strong commercial discipline.
• Manage product submissions, launches and promotional visibility.
• Track sales, visibility, stock levels and media investments with a performance-driven mindset.
• Maintain scorecards, forecasts and issue resolution with key stakeholders.

Education

Bachelor's degree in Business, Management, or a related field

Tools

Microsoft Excel

Performance dashboards

Job description

We are recruiting an E-Commerce Specialist for a 12-month project with one of our clients, a world-leading pharmaceutical company based in Dubai.

About Our Client

Our client is a well-established pharmaceutical company in Dubai, recognized for its commitment to innovation, quality, and patient-centric healthcare solutions. With a strong regional presence and a growing portfolio of pharmaceutical products, the company plays a key role in supporting healthcare systems across the Middle East. They foster a data-driven culture and offer a collaborative environment where insights directly influence strategic and commercial decisions.

Key Responsibilities

• Day-to-day relationship management with key e-commerce customers across KSA and the UAE
• Drive joint business plans with clear commercial priorities and disciplined execution
• Own the P&L of assigned accounts and steer the business with strong commercial discipline
• Manage internal stakeholders across finance, supply chain, marketing, and other functions to ensure aligned execution
• Lead negotiations for product listings, visibility, retail media, and trade terms
• Optimize product content and page quality to improve visibility and conversion
• Track ratings, reviews, search performance, pricing, and product availability with precision
• Plan, launch, and optimize retail media campaigns across leading e-commerce platforms
• Manage budgets, invoicing, and performance reviews with strong commercial discipline
• Manage product submissions, launches, and promotional visibility
• Track sales, visibility, stock levels, and media investments with a strong performance-driven mindset
• Maintain scorecards, forecasts, and issue resolution with key stakeholders

Requirements

• This is a 12-month project-based position
• Bachelor's degree in Business, Management, or a related field
• Minimum 5–7 years of experience in e-commerce, digital commerce, or Omnichannel roles
• Proven experience managing GCC e-commerce accounts, ideally across KSA and the UAE
• Experience in FMCG, beauty, or consumer health is essential, while experience in OTC or e-pharmacy is an advantage
• Strong knowledge of digital shelf management, retail media, and performance-driven execution
• Proficiency in platform analytics, Microsoft Excel, and performance dashboards
• Strong stakeholder management, commercial acumen, and execution skills
• Fluency in English is required, while Arabic is an advantage

Benefits

• Employee Benefits as per the UAE Labor Law
• Competitive Salary