E-commerce Operations Associate — Listings & Fulfillment

CX Advisor; Dubai; Presencial; AED 60.000 - 90.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

On-the-job training

Professional development opportunities

Exposure to online marketplaces

Collaborative working environment

Descripción de la vacante

CX Advisor in Dubai is seeking an organized E-commerce Operations Assistant to support daily online store activities and order processing. You will handle product listings, pricing, inventory, and coordinate with warehouse teams to ensure timely fulfillment.

The role offers on-site training, exposure to major marketplaces, and opportunities to grow in digital retail operations. Ideal for candidates with basic computer skills and a willingness to learn.

Formación

• Diploma or certificate in Business Administration, E-commerce, Marketing or related field is an advantage.
• Previous experience in e-commerce or online retail is preferred but not mandatory.
• Familiarity with online marketplaces and digital selling platforms is an advantage.
• Basic knowledge of order processing and inventory management.
• Proficiency in Microsoft Office and general computer applications.

Responsabilidades

• Assist daily operations of online stores and e-commerce platforms.
• Process customer orders and update order information in internal systems.
• Create, upload, and maintain product listings, descriptions, images, and pricing.
• Monitor inventory levels and update product availability.
• Coordinate with warehouse and logistics teams to support order fulfillment.
• Track shipments, delivery updates, returns, and refund requests.
• Respond to customer inquiries and direct issues to the appropriate department.
• Assist with online promotions, product launches, and sales campaigns.
• Review product information and order records for accuracy.
• Prepare basic sales reports and operational summaries.
• Maintain organized records of transactions and customer requests.
• Support improvements to e-commerce workflows and customer experience.

Conocimientos

Communication

Organizational skills

Time management

Educación

Diploma/Certificate in Business Administration/E-commerce/Marketing

Herramientas

Microsoft Office

Descripción del empleo

CX Advisor in Dubai is seeking an organized E-commerce Operations Assistant to support daily online store activities and order processing. You will handle product listings, pricing, inventory, and coordinate with warehouse teams to ensure timely fulfillment.

The role offers on-site training, exposure to major marketplaces, and opportunities to grow in digital retail operations. Ideal for candidates with basic computer skills and a willingness to learn.