Ecommerce and Q commerce Senior Sales executive

Munchers General Trading LLC; Dubai; On-site; AED 180,000 - 240,000; Full time

Job summary

Munchers General Trading LLC in Dubai is seeking a results-driven Senior Executive E-commerce & Q-commerce Sales to lead online sales across marketplaces and own platforms. You will manage day-to-day platform operations, product listings, promotions, inventory availability, and order performance to drive growth.

The ideal candidate has hands-on experience with major platforms and a strong grasp of online merchandising, analytics and commercial performance, with 2–4 years in e-commerce or digital

Qualifications

• Bachelor’s degree in Business, Marketing, E-commerce, or a related field.
• 2–4 years of experience in e-commerce, Q-commerce, marketplace management, or digital sales.
• Experience with major e-commerce/Q-commerce platforms.
• Strong understanding of online marketplaces and digital merchandising.
• Analytical and numerical skills with Excel proficiency.
• Excellent communication, coordination and negotiation abilities.
• Ability to manage multiple platforms and priorities in a fast-paced environment.
• Commercial mindset focused on achieving sales targets.

Responsibilities

• Manage daily operations across e-commerce and Q-commerce marketplaces.
• Ensure accurate product listings, pricing, images and stock.
• Monitor sales, orders, cancellations and customer experience.
• Coordinate with marketplace partners on issues.
• Develop platform-specific sales strategies.
• Plan promotions and online merchandising campaigns.
• Prepare regular sales and performance reports.
• Collaborate with marketing, supply chain and finance teams.

Skills

Analytical skills

Communication skills

Excel proficiency

Negotiation

Multitasking

Education

Bachelor’s degree

Tools

Excel

Job description

E-commerce & Q-commerce Management

• Manage daily operations across e-commerce and Q-commerce marketplaces
• Ensure products are correctly listed with accurate descriptions, pricing, images, specifications and availability
• Monitor sales, orders, cancellations, returns and customer experience
• Maintain high product availability and minimize out-of-stock situations
• Coordinate with marketplace partners to resolve operational and commercial issues

Sales & Business Growth

• Drive online sales and achieve monthly and annual sales targets
• Identify opportunities to increase revenue, market share, conversion and average order value
• Develop and execute platform-specific sales strategies
• Monitor competitors, pricing, assortment, visibility and promotional activities
• Recommend new products, bundles, promotions and campaigns to increase sales

Promotions & Online Merchandising

• Plan and execute promotions, discounts, vouchers, bundles and seasonal campaigns
• Coordinate with marketing and commercial teams on major campaigns
• Optimize product positioning, search visibility, banners and digital merchandising
• Ensure promotional activities are accurately implemented across platforms

Inventory Operations

• Monitor inventory levels across online channels and ensure product availability
• Coordinate with warehouse, supply chain and operations teams to prevent stock-outs and excess inventory
• Monitor order fulfillment and delivery performance
• Ensure accurate pricing and inventory synchronization across platforms

Reporting & Analytics

• Prepare regular reports on sales, orders, product performance, promotions and profitability
• Analyze marketplace data and identify trends and opportunities
• Track KPIs including revenue, conversion rate, traffic, average order value, availability and return cancellation rates
• Provide actionable recommendations based on performance analysis

Partner & Stakeholder Management

• Maintain strong relationships with marketplace account managers and Q-commerce partners
• Coordinate with sales, marketing, finance, supply chain, warehouse and customer service teams
• Follow up on platform issues, campaigns, payments, claims and commercial agreements

Job Summary

We are looking for a results-driven Senior Executive E-commerce & Q-commerce Sales to manage and grow the company s online sales across e-commerce, quick-commerce and own platforms. The role will be responsible for day-to-day platform management, product listings, promotions, inventory availability, order performance, sales growth and coordination with marketplace partners. The ideal candidate should have hands-on experience with platforms such as Amazon, Noon, Talabat, Careem, Deliveroo, InstaShop, Carrefour Online and other relevant marketplaces with a strong understanding of online merchandising, promotions, analytics and commercial performance.

Education & Experience

• Bachelor’s degree in Business, Marketing, E-commerce, or a related field.
• 2–4 years of experience in e-commerce, Q-commerce, marketplace management, or digital sales.
• Experience working with major e-commerce/Q-commerce platforms.
• Strong understanding of online marketplaces and digital merchandising.
• Good analytical and numerical skills.
• Proficiency in Microsoft Excel and reporting tools.
• Strong communication, coordination, and negotiation skills.
• Ability to manage multiple platforms and priorities in a fast-paced environment.
• Commercially minded with a strong focus on achieving sales targets.

Preferred Skills

• Experience with FMCG, preferably food products.
• Experience managing multiple marketplaces simultaneously.
• Knowledge of marketplace advertising and sponsored-product campaigns.
• Strong Excel skills, including Pivot Tables, VLOOKUP/XLOOKUP, and basic data analysis.
• Experience with marketplace dashboards and analytics tools.
• Understanding of the UAE/GCC e-commerce and Q-commerce landscape.