Marketplace Executive - GMG - Dubai, UAE

GMG Gulf; Dubai; On-site; AED 89,280 - 111,600; Full time

Benefits offered by this job

Collaborative work culture

Career growth potential

Exposure to leading brands

Job summary

GMG Gulf is seeking a Marketplace Executive to oversee the online marketplace performance for retail brands in Dubai, UAE. This role focuses on improving sales performance and operational efficiency while collaborating with various internal teams and external partners across multiple platforms.

The ideal candidate has a Bachelor's degree, with a minimum of 4 years of experience in e-commerce operations and strong analytical skills. This position provides opportunities for growth within a leading retail organization.

Qualifications

• Minimum 4 years of experience in e-commerce, online marketplace operations, or retail sales.
• Strong analytical skills with the ability to interpret sales data and KPIs.
• Experience working with online marketplace platforms and aggregator partners.

Responsibilities

• Monitor and analyze daily and weekly sales performance across all assigned online stores.
• Participate in regular performance review calls with store teams and marketplace partners.
• Prepare performance reports and provide actionable insights to management.

Skills

Analytical skills

Communication skills

Problem-solving mindset

Experience with online marketplace platforms

Proficiency in Excel or Google Sheets

Education

Bachelor's degree in business, marketing, or related field

Job description

Marketplace Executive - Retail E-commerce - Dubai, UAE

Position Overview: The Marketplace Executive role focuses on managing online marketplace performance for retail brands in Dubai, UAE. This position supports marketplace growth by driving sales performance, improving operational efficiency, and strengthening collaboration with internal teams and external aggregator partners across multiple online platforms.

Job Details

• Country: UAE
• City: Dubai
• Industry: Retail
• Function: Marketing Management
• Salary: 8,000-10,000 monthly (Market estimated)
• Gender: Any
• Candidate Nationality: Any
• Job Type: Full-time

Key Responsibilities

• Monitor and analyze daily and weekly sales performance across all assigned online stores.
• Review key performance indicators and identify opportunities to improve sales and operational efficiency.
• Participate in regular performance review calls with store teams and marketplace partners.
• Coordinate with partners to manage accurate product listings across online marketplace platforms.
• Work closely with store teams to align online assortments with commercial and operational requirements.
• Conduct regular assortment health checks, including delisting non-performing or non-commercial items.
• Share and execute promotional calendars to improve product visibility and online sales performance.
• Identify and resolve content gaps between physical promotions and online listings.
• Coordinate with internal IT and operations teams to ensure smooth stock and pricing updates through SFTP.
• Support new store launches, including onboarding and training of store teams and pickers.
• Prepare performance reports and provide actionable insights to management and store teams.
• Handle daily operational escalations, customer complaints, and out-of-stock risks in a timely manner.
• Collaborate cross-functionally with IT, commercial, operations, and aggregator partners to ensure seamless marketplace execution.

Ideal Profile

• Bachelor's degree in business, marketing, or a related field.
• Minimum 4 years of experience in e-commerce, online marketplace operations, or retail sales environments.
• Strong analytical skills with the ability to interpret sales data and KPIs.
• Experience working with online marketplace platforms and aggregator partners.
• Proficiency in Excel, Google Sheets, or similar data analysis tools.
• Strong communication skills with the ability to coordinate across multiple teams.
• Ability to manage multiple tasks and meet deadlines in a fast-paced retail environment.
• Problem-solving mindset with the ability to manage operational challenges effectively.

Why Join Us

• Opportunity to work with a diversified retail group operating across multiple sectors.
• Exposure to leading regional and international brands in a fast-growing e-commerce environment.
• Collaborative work culture with cross-functional learning opportunities.
• Career growth potential within a well-established organization in the UAE retail market.