Dubai Travel Itinerary & Booking Coordinator

confidential; Dubai; On-site; AED 60,000 - 90,000; Full time

Job summary

Confidential in Dubai is seeking a Travel Coordinator to organize travel arrangements, maintain itineraries, and support travelers and internal teams with timely assistance.

The role requires a Diploma/Bachelor in Travel & Tourism or related field, plus experience in reservations or customer service. Knowledge of GDS systems is advantageous and familiarity with booking platforms is a plus.

Qualifications

• Diploma or bachelor’s degree in Travel & Tourism, Hospitality, Business Administration, or a related field is preferred.

Responsibilities

• Coordinate flight, hotel, transportation, and other travel arrangements.
• Assist with preparing and updating travel itineraries and booking details.
• Communicate with airlines, hotels, travel partners, and transportation providers.
• Process booking requests and follow up on confirmations.
• Maintain accurate records of reservations, tickets, schedules, and traveler information.
• Assist with ticket changes, cancellations, rebooking, and travel adjustments.
• Provide travelers with relevant booking information, schedules, and travel instructions.
• Monitor changes to flight schedules and communicate important updates.
• Coordinate airport transfers, accommodation, and other travel-related services.
• Assist with preparing travel quotations and comparing available options.
• Handle routine customer inquiries through phone, email, or messaging platforms.
• Follow up on pending bookings, payments, confirmations, and documentation.
• Maintain organized digital and physical travel records.
• Coordinate with internal departments to ensure travel arrangements are completed on time.
• Resolve routine booking or itinerary issues and escalated complex matters when necessary.
• Follow company procedures, supplier policies, and applicable travel requirements.

Skills

Travel coordination

Organization

Customer service

Communication

Attention to detail

Multi-tasking

Time management

Problem solving

Education

Diploma/Bachelor in Travel & Tourism or related field

Tools

Amadeus

Galileo

Sabre

Job description

Confidential in Dubai is seeking a Travel Coordinator to organize travel arrangements, maintain itineraries, and support travelers and internal teams with timely assistance.

The role requires a Diploma/Bachelor in Travel & Tourism or related field, plus experience in reservations or customer service. Knowledge of GDS systems is advantageous and familiarity with booking platforms is a plus.