Dubai Relationship Officer – Flexible & Remote Banking Role

Abu Dhabi Commercial Bank; Dubai; On-site; AED 212,000 - 279,000; Full time

Benefits offered by this job

Competitive salary

Medical insurance

Flexible working

Learning opportunities

Job summary

Abu Dhabi Commercial Bank in Dubai is seeking a Relationship Officer (Customer Service Officer) to manage customer interactions, execute transactions, and promote banking solutions in a fast-paced retail environment.

The role requires flexible mall/branch shifts and a 7-day operating schedule. The position offers a competitive salary range plus incentives and a comprehensive benefits package, along with learning and development opportunities.

Qualifications

• Proven experience in customer service and banking is preferred.
• Able to work in mall/shift branches with two shifts.
• Willing to work 7 days a week including Sundays.

Responsibilities

• Handle customer interactions and transactions to boost satisfaction and drive growth.
• Respond to inquiries and promote banking solutions.
• Identify cross-sell and retention opportunities.
• Maintain accurate records and prepare reports on interactions.

Skills

Customer service

Sales

Cross-selling

Job description

Abu Dhabi Commercial Bank in Dubai is seeking a Relationship Officer (Customer Service Officer) to manage customer interactions, execute transactions, and promote banking solutions in a fast-paced retail environment.

The role requires flexible mall/branch shifts and a 7-day operating schedule. The position offers a competitive salary range plus incentives and a comprehensive benefits package, along with learning and development opportunities.